Opening of Investment Service Account.. Handling Account Opening and rectification of NFTR. Restructuring of client Portfolio as per fund Manager Instruction Processing subscription applications into Mutual Fund and PMS, including KYC and cash management. Working Capital Finance, Rural lending Documentation. Evaluate potential customer’s creditworthiness, Risk Profiling of the customer. Manage the entire credit application process. Ensuring all loans and lending procedures comply with regulations. Resolve customer issues and legal cases pertaining to sanction and disbursement process Having Core Banking Solution experience in Finacle. Internal audit for wealth management operations. Validating and processing branch inquires via Service Portal, email. Liaise and work closely with Legal, Compliance, KYC, AML teams to resolve issues. Responsible for looking KYC information, performing name checking during account opening process and timely escalation / reporting of any discrepancies. Perform system creation and maintenance in various client database. Supervise the client documentation team on daily processing. Handle new business request and work with business for procedure and policy discussion. Resolve any documentation issues in co-ordination with Client. Follow the Bank policy and processes to mitigate the operational, regulatory, financial information Accurate maintenance of client records. All banking service queries will be passed on to the Customer Service Executive attached to them. Working Capital Finance, Rural lending Documentation. All loans and cross sell referrals will be passed to the respective units. Ensure that KYC/AML and other compliance norms are strictly adhered to. Continuously keep on changes in products, processes and compliance / regulatory norms. Provide complete and comprehensive information on products, services, charges etc. proactively to the customer and ensure best services are provided to them.

Authorization of Vouchers like deposit, withdrawal, RTGS/NEFT entered by teller. Handling Account Opening and rectification of NFTR. Account maintenance, Term deposit requests from the customer. Having Core Banking Solution experience in Finacle. Gown through two times Audit in Axis Bank Ltd tenor. Assist the Branch Manager in managing and supervising all branch operations. Unusual transactions to be monitored on daily basis and followed up to ensure timely regularization. Working Capital Finance, Rural lending Documentation. Evaluate potential customers’ creditworthiness, Risk Profiling of the customer. Manage the entire credit application process. Ensuring all loans and lending procedures comply with regulations. Resolve customer issues and legal cases pertaining to sanction and disbursement process Manage all processes such as Cash, key movements, lockers security stationery, deliverables, welcome kits, stop payments, Govt. accounts/ business of the Branch as per Bank guidelines. Control and supervision of client accounts, deposits including matured time deposits, closure of accounts and control and supervision of internal and office accounts, such as clearing, suspense, receivables, payable, DD, deposits placed with external Agencies etc. Act as custodian manage storage and activity of retrieval of vouchers, generation, checking and E-Register and physical registers maintenance. Responsible to maintain the desired service standards in the branch. Monitor customer satisfaction through appropriate mechanism such as customer service meet, feedback etc. and ensure quick resolution of customer complaints. Ensuring compliance of KYC & Anti Money Laundering norms, Fraud Controls. Backup of Branch Operation Head, Verifying Deposit, Cash Withdrawal Vouchers entered by Inputer Like RTGS/NEFT, Cash. Taking care of NFTR, Cash Management System, Portfolio Management. Handling the Deliverables including Debit Cards, Cheque Book, Welcome Kit and Pin.

Branch Banking operations