Design, Plan and Migrate deployments of customer on-premises data center/applications to Microsoft Azure and AWS as per the Business requirements. Involved with planning, designing, and transforming environments from on-premises to cloud-based with Vendors and Management. Working as Cloud Administrator on Microsoft Azure, involved in configuring virtual machines, storage accounts, resource groups.Installing, configuration and troubleshooting Desktops, Laptops, Servers, and Network devices… Show more Design, Plan and Migrate deployments of customer on-premises data center/applications to Microsoft Azure and AWS as per the Business requirements. Involved with planning, designing, and transforming environments from on-premises to cloud-based with Vendors and Management. Working as Cloud Administrator on Microsoft Azure, involved in configuring virtual machines, storage accounts, resource groups.Installing, configuration and troubleshooting Desktops, Laptops, Servers, and Network devices. Experience in Deploying, and Hardening Windows Servers.Strong working knowledge of AD server roles, domain administration, configuration. Creating and Administering Group Policy using Active Directory. Working knowledge of DHCP Server, DNS Server, Proxy Server on windowsPerforming server backups and maintaining offsite tape storage. Experience in administering Microsoft Exchange (Office 365) and Windows Patch Management (WSUS/SCCM). Documenting network configuration and operational procedures. Driving the daily operations to ensure that the network and the infrastructure are up & running. Assisting the IT department with various IT-related upgrades, projects, and tasks. Quickly responding to network outages. Keeping customers updated on the latest communications and products. Meeting with managers in the organization to plan strategically.Monitoring Service\Incident tickets in ticketing tool and working on the cases according to the SLA basis. Working on Change tasks, Problem tickets and Service requests. Good Knowledge on ITIL Management. Show less

Providing support in installing and configuring internal and customer facing servers, network devices and firewalls.Administer and support core Microsoft and Virtual technologiesDefine and document best practices and support procedures as per ISO 27001Provide after-hours support for Infrastructure related emergencies as well occasional weekend maintenanceMaintain inventory and asset configuration documentationAssist with vendor evaluation, recommendation, and… Show more Providing support in installing and configuring internal and customer facing servers, network devices and firewalls.Administer and support core Microsoft and Virtual technologiesDefine and document best practices and support procedures as per ISO 27001Provide after-hours support for Infrastructure related emergencies as well occasional weekend maintenanceMaintain inventory and asset configuration documentationAssist with vendor evaluation, recommendation, and negotiationsMentor / cross train team members on existing and new technologiesManaging Active Directory/LDAP user and group administrationAdministration of Office 365 Environment Provision and support servers for the development and QA of applications.Maintain and understand systems, regulatory requirements, and security interdependencies of hosting systems.Actively participate in hardware and software configuration and change management processes.Provide statistics of systems usage, systems outages, end user requests, etc. at meetings, planning sessionsParticipate in system disaster recovery tests, in accordance with company policyTroubleshoot network issues including back bone infrastructure issues along with ISP and Vendors Show less

Technical Support