Md Ansarul Email and Phone Number
5 years of Experience in Business Development and Customer Service domains . Skilled in the After-Sale Service , Customer Handling , Fleet Management , Commercial Vehicle , Inventory management , Vendor Management , Dealer Management and Microsoft office. Strong Support professional with a Bachelor of Technology (B.tech.) with Mechanical Engineering Experienced from Rajasthan Technical University.
Michelin
View- Website:
- michelin.com
- Employees:
- 14606
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Customer Service SupervisorMichelin Aug 2024 - PresentNew Delhi, Delhi, India
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Fleet Opration ManagerMichelin Oct 2023 - Aug 2024Delhi, India
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Customer Service Team LeadFleeca Aug 2022 - Oct 2023Jaipur, Rajasthan, IndiaResponsible for handling operation in Maharashtra Zone .• Handle the team of 20 Service Engineer , Service Team Lead and Fitter . • Maintain Relationship with Client, Maintenance Incharge. • Monthly collection of Customer Feedback Score, Payment Collection and Client Retention. • Ensuring the inspection Target of Service Engineer. • Conduct the Site Audit and Improve Quality of Service • Conduct analysis of sites on Scrap Ratio, Retread Analysis and Tyre performance. • Maintain Inventory on CPKM and Bridgestone Sites of tools, tyres etc. • Conduct the training of Fleet Owner, Maintenance Incharge, Service Lead, Service Engineer and Driver. • Resolve the concern of SE and Evaluate Service Engineer, Service Lead on Timely basis.Responsible for handling operation in Maharashtra Zone . • Handle the team of 20 Service Engineer , Service Team Lead and Fitter . • Maintain Relationship with Client, Maintenance Incharge. • Monthly collection of Customer Feedback Score, Payment Collection and Client Retention. • Ensuring the inspection Target of Service Engineer. • Conduct the Site Audit and Improve Quality of Service • Conduct analysis of sites on Scrap Ratio, Retread Analysis and Tyre performance. • Maintain Inventory on CPKM and Bridgestone Sites of tools, tyres etc. • Conduct the training of Fleet Owner, Maintenance Incharge, Service Lead, Service Engineer and Driver. • Resolve the concern of SE and Evaluate Service Engineer, Service Lead on Timely basis.Skills: Customer Service -
Senior Service ExecutiveApollo Tyres Ltd Jan 2022 - Aug 2022Ghaziabad, Uttar Pradesh, India -
Service EngineerFleeca May 2019 - Mar 2022India
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Technical Service EngineerFleeca May 2019 - Jan 2022Navi Mumbai, Maharashtra, India
Md Ansarul Education Details
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Mechanical Engineering
Frequently Asked Questions about Md Ansarul
What company does Md Ansarul work for?
Md Ansarul works for Michelin
What is Md Ansarul's role at the current company?
Md Ansarul's current role is customer service supervisor || TYRE INDUSTRY - || OTR || TBR ||LCV, PCR, 2W & 3W Tyres|| || B2B||B2C || Channel Sales || Business Development || Marketing || Retread || Fleet Mang.||.
What schools did Md Ansarul attend?
Md Ansarul attended Rajasthan Technical University.
Who are Md Ansarul's colleagues?
Md Ansarul's colleagues are Maude Minet, Maiara Canil (Pcd), Steve Salyer, Fernando Daré, Lucky Sethiya, Nubia Esquivel, Amandine Pilon.
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md ansarul
Delhi, India
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