Learning and Development:• Lead organizational L&D strategy and create long-term learning and development strategies to develop organizational talent• Role-wise competency assessment for training need assessment (TNA) and design development plan• Prepare training budget and finalize yearly training plan• Follow up with the training program to understand further improvement in the training module and update accordingly• Training pool development by facilitating TOT for technical training and ensuring monitoring and evaluation • Module development, update, and facilitate soft skill and leadership development program• Source, analyze, and contract with the external consultant for specialized training• Design and execute the succession planning to ensure the right talent supply at the right time• Plan and manage leadership development initiatives of the company • Establish a culture of cross-functional knowledge sharing as well as coaching and mentoringOrganizational Development [OD]• Shaping the right culture in the Organization• Lead employee relations and grievance management• Drive organizational core values and engagement initiatives as suitable for the organization• Develop a Job description for each position as per the guideline • Develop and communicate the HR policies and SOPs • Organize town hall meetings and follow up on different action plans• Analyze exit interview findings and prepare reports to management and recommend way forwards• Plan and drive different employee engagement programs• Do the periodic survey to understand the gap in HR and OD and recommend initiatives • Assist in developing and updating the organogramPerformance Management System [PMS]• Lead the performance management system (PMS) • Manage organizational performance through development and implementation of a robust performance management process • Ensure performance-based reward management system

Learning and Development:• Lead for all business units’ (Cement, Shipping, BPO, Ready-mix-concrete, IT, FMCG, Poly fiber, Steel) capacity development• Role-wise competency assessment for gap identification (TNA) and design development plan• Creates long-term learning and development strategies to develop organizational talent.• Responsible for continuous follow-up with the training program to understand further improvement in the training module and then to update accordingly• Directs all activities related to organizational learning and development, knowledge management, and the exchange of information about practices and innovations.• Introduce the e-learning portal, automate the learning portal, and initiate distance learning• Training pool development by facilitating TOT for technical training and ensuring monitoring and evaluation • Training budget and yearly training plan finalization• Module development, update, and facilitate soft skill and leadership development program• Source, analyze, and contract with the external consultant for specialized trainingTalent Management and Organizational Development [OD]• Assist in initiating & and implementing a KPI-based Performance Management System first time across the organization.• Participated in the Unique role identification, Job Description, and Job Requirement Matrix at ARL SBUs incorporating head office and factory • Assist in developing and updating the organogram • Initiated 9-box assessment and design development plan accordingly• Facilitate the assessment center for the “Management Trainee” recruitment and run the program• Participate in the competency-based interview for the selected role• Initiate the succession planning for the critical role• Develop the draft competency library for the organization• Work with the strategic HR implementation project• Design short-term and long-term reward programs for the employees• Design and execute an employee engagement program

• Competency gap identification by analyzing training need analysis (TNA) to determine organizational strategic needs and appropriate training methods• Developing training modules, introducing new techniques and methods for the retail, corporate, and artisans • Prepare, organize, and facilitate different training programs as per need• Develop a collaborative relationship with key business leaders, training staff, and other subject-related experts to identify training opportunities, and performance gaps and to collect source content for the adult learning curriculum• Training calendar scheduling, Budget preparation and budget variation analysis• Source, analyze and contract signing with the external consultant for specialized training• Training report generate from the training database• Initiate employee engagement program• Awareness dissemination of “safeguarding” and “Gender” as a safeguarding champion for Aarong and AAF

Problem solving, decision making & leading the teamResponsible for total CRM operation at outlet (Follow-up, problem solve & co-ordinate with marketing)Organize and implement internal and external promotional strategies to support product and service development. Maintain coordination of government office relating fire service, labor law, vat, income tax, traffic police etc.Monitor financial performance, making the annual budget for outlet operationsManage Logistics, Maintenance and Security Department of the outlet.Build up the team as prompt, lively and professional trough training and coaching for ensuring outstanding customer experienceResponsible for achieving the sales target of the outlet.Manage all the HRD related issues of 200 staffs.Prevent the shoplifting, supervise all the security affairs.Ensure and establish VM as per organizational policy.Inventory control, prepare sale target & sale analysis