During operation responsibilities -• Handling the smooth operation of rooms, laundry and public areas.• Guest interaction and handling guest complaints & suggestions.• Coordinating with the front office team in blocking of rooms.• Coordinating with the Maintenance department for maintaining guest rooms.• Contacting various suppliers or vendors for quotations.• Maintaining various inventories like Linen, Asset, Minibar and room supplies.• Providing prompt service as per the SOP.And Formulating departmental training calendar and Formulating duty roster for assistants as well.

I was there for a better experience, to develop interpersonal skills, about task management, team management, to learn more skills about the department, to gain more knowledge about the organization, etc.