Md Faiz Ansari Email & Phone Number

Kolkata, West Bengal, India

Country Delight is a leading direct-to-consumer (D2C) brand in India, specialising in fresh, high-quality dairy, fruits, vegetables, and essential products. Committed to transparency, traceability, and customer satisfaction, we deliver farm-fresh products directly to customers' doorsteps, revolutionising daily essentials.◆Job Responsibilities:◆Order Allocation: Oversee the daily allocation of orders to delivery personnel, ensuringaccuracy and timely dispatch.◆ Route Tracking: Monitor delivery routes in real time to confirm on-schedule arrivals andtroubleshoot any deviations or delays.◆ Live Complaint Resolution: Address and resolve customer complaints immediately through livesupport, enhancing service quality and customer satisfaction.◆ On-Route Problem Solving: Respond to and resolve logistical or operational issues that ariseduring delivery to ensure minimal disruptions.◆ Team Management: Supervise and support the delivery and operations team, includingscheduling, performance management, and resolving personnel issues.◆ Inventory Control & FIFO Maintenance: Ensure accurate inventory levels, implement FIFOpractices to prevent stock aging, and oversee stock audits.◆ Sales & Productivity Reporting: Generate and analyse daily, weekly, and monthly reports onsales, productivity, and inventory usage to inform operational decisions.◆ Cost Control & Budget Management: Monitor and manage operational costs, looking for opportunities to reduce expenses while maintaining service quality.◆ Capacity Planning & Resource Allocation: Assess and manage resources (personnel, vehicles, inventory) based on demand forecasts and operational needs.◆Staff Training & Development: Organise training programs to enhance team skills, improve performance, and ensure alignment with company standards.◆Safety & Risk Management: Monitor delivery team adherence to safety protocols, manage risks, and implement contingency plans to minimize disruptions.

Kolkata, West Bengal, India

SVF Retail Private Limited is an innovative player in the retail sector, focused on delivering high-quality products and exceptional service to its customers. With a diverse portfolio that spans multiple product categories, SVF Retail is dedicated to redefining the shopping experience through customer-centric strategies and efficient supply chain management. By leveraging data-driven insights and a commitment to excellence, SVF Retail continually adapts to market trends, ensuring it meets the evolving needs of its customers. Our mission is to set new standards in retail by fostering trust, convenience, and value in every interaction.◆Job Responsibilities:◆ Develop and implement strategic delivery models to cover current and projected marketsefficiently.◆ Collaborate with product teams to drive system and operational improvements for enhanceddelivery efficiency and reduced cost per delivery.◆ Ensure logistics capacity can handle production, sales, and demand surges.◆ Direct, train, and manage workforce in the logistics department.◆ Source and secure transportation and warehousing services using category management andindustry analytics to meet regional capacity requirements.◆ Oversee inventory and stock management, ensuring adherence to FIFO principles andmaintaining optimal stock levels.◆ Ensure compliance with company policies, safety standards, and quality control protocols.◆ Provide regular reporting on sales, inventory, and productivity metrics to evaluate centerperformance.◆ Leverage logistics software and GPS tracking for real-time operational monitoring.

Kolkata

PharmEasy is a leading healthcare platform in India, specialising in delivering medicines, diagnostic services, and healthcare products directly to customers. With a robust supply chain, PharmEasy simplifies access to quality healthcare, promoting affordability, convenience, and customer satisfaction.Job Responsibilities:◆Oversaw routing, timing, shipping, and accuracy of all shipments, ensuring timely and precise deliveries to meet customer satisfaction benchmarks.◆Coordinated with department supervisors to streamline warehouse activities, including shifting, order fulfillment, and efficient delivery scheduling.◆Planned, developed, and managed warehouse operations, optimizing workflows to maximize productivity and reduce operational bottlenecks.◆Ensured adherence to company policies, safety standards, and quality control protocols, maintaining compliance and minimizing risk across logistics operations.◆Utilized logistics software and GPS tracking for real-time monitoring, ensuring complete visibility of shipments and reducing delays or inaccuracies.◆Maintained inventory accuracy by conducting regular audits and implementing process improvements to prevent stock discrepancies.◆Managed and trained a team of logistics associates, fostering skill development, motivation, and alignment with company objectives.◆Analyzed key performance indicators (KPIs) to identify areas for improvement, implementing data-driven changes to enhance operational efficiency.◆Resolved escalated delivery issues and customer concerns, ensuring quick, satisfactory resolutions to maintain high service standards.◆Implemented cost-saving measures without compromising quality, contributing to reduced overhead and operational costs in last-mile logistics. hrs!

Master Of Business Administration - Mba, Major Marketing And Minor Operation, First Class

Activities and Societies: NATIONAL PLAYER OF BASEBALL AND FENCING

B.Tech, Electronic And Communication Engineering, First Class