Md. Hamidul Haque Razu Email & Phone Number

Dhaka, Bd

Dhaka, Bangladesh

Responsible to Manage the Customers Support Service and Deliver the Project implementation, focusing on Enterprise Servers Storage Solution like Dell-EMC, HPE, Oracle Hardware (Sparc and x86 Server), Oracle Big-Data, Exadata, ODA. Also working on Operating System Linux, Solaris-LDOM, VMware and Windows.

Mohakhali Dhaka, Bangladesh.

Responsible to Manage the Support Service Team and Deliver the Project implementation and Customer support services focusing on Dell-EMC Storage/Server, Oracle Hardware (Oracle-PCA Oracle Big-Data, Oracle Exadata and Oracle Server Sparc and x86, Hitachi HDS Storage. Also working on Operating System Linux, Solaris-LDOM, VMware and Windows.• Collaborated with clients/customers on operational issues and ensured the support services.• Implementation and configure the SAN Switch Cisco / Brocade and Migration.• Implementation and configure the Oracle Sparc and x86 Server with Solaris and oracle Linux.• Managed the projects implementation and end-to-end technical solution.• Implementation and configure the VMware/Solaris Virtualization and ensure the support service.

Sute#802, Panthapath Lane, Navana Dh Tower, Kawran Bazar Dhaka-1215

» Analyze customer’s current systems, design/propose new environment and participate in the full lifecycle of a project, from sales and requirements definition through application and integration design through hands-on development and tuning, testing, deployment, and support.» Consulting implementation engineers to develop the work break down structure for the project plan and assist in the production of the final document.» Work closely with product principal/ distributor/ partner in getting pricing, BOM verification and tender submission according to Customer requirement or RFQ or RFP.» Follow-up with implementation & technical support engineers to develop the work break down structure for the project plan and assist in the production of the final document.» Provide onsite support for complex design, implementation and maintain DELL Power Edge, M Series Blades, PowerVault, EqualLogic and EMC sever & storage.» Configure, manage & troubleshoot all types of Server» Design high availability & virtualized system integration, testing PAT & UAT.» Problem management of storage problems including detailed root cause analysis and corrective actions.» Microsoft Windows Server 2003, 2008 & 2012 AD, DNS, Migration.» Overall responsible for planning, implementation & operations of IT Infrastructure/Datacenter & Security needs of the organization.» VMware ESX and ESXi Servers Implementation and Configuration.

Mohakhali Dohs, R#31, H#450, Dhaka.

» Site Preparation, Rack Mounting, Installing, configuring and maintains of Dell Server (PowerEdge, Tower, Blade) with Windows Linux Both.» Implementing & troubleshoot Dell Server (R910, R810,R815,R710,M610,M510) Blade Chasses/ Server (M100e,M160,M510,M410).» RAID Configuration, Hardware Installation, Software Installation, firmware upgrade & patch installation. » Monitoring System Configuration Changes, Faults, Resource Utilization, Security & Performance.» Analyzes system faults, troubleshoots, and runs diagnostic tests on operating systems and hardware to detect problems.» Log analysis, analyze baseline results and implement performance tuning using real time tools.» Strong understanding of media storage components: RAID units, tape drives, Media manager servers and hardware component interconnects.» UAT & Documentation with case log and RMA to the Dell Global Support Service.

Bsc Computer Science And Engineering, Computer Science

Diploma In Computar Engineering, Computer Science Engineering

School Secondary Certificate (Ssc), Science