Md Haroon Rasheed Khan Email & Phone Number

Hyderabad, Telangana, India

* To Give a Demo on Product to all the paid Clients.* Working on leads as per client requirements and sales by filling all correct details.* Doing research through all search engines and Social media platfarms i.e Google, Linkedin, Facebook, Instagram etc and collecting information as much as we can.* Doing L1 and L2 verification after research.* Document all client contracts and service work on the excels.* Calling the client and updating the database as and when required.* Maintainng upto date organized client files, including copies of all signed applications and forms, according to firms Compliance requirements.* Follow up on outstanding transactionsMaintain appropriate turnaround time in resolving the queries if any.* To update daily reports to manager.Emailing and Chating to be followed with all Clients.* Building required rapport with the Key Accounts in the assigned territory.

Hyderabad, Telangana, India

• Resolved customer concerns and boosted retention by offering thorough problem solving and active listening. • Managed CRM data to create useful and accurate databases driving growth and excellent service levels. • Handled and quickly resolved customer issues regarding product sales and customer service problems. • Increased customer satisfaction by offering friendly, helpful and informative customer service. • Dealing with complex customer complaints professionally and politely, resolving issues with favorable solutions. • Followed customer service script for uniformity in handling customer issues. • Recorded details from customer communications on CRM. • Followed up customer calls with further information or instructions when necessary.

Hyderabad, Telangana, India

• I worked in ‘BEML' PROJECT i.e. Tetra Vehicle Break Cylinders (Rear axle, FR1/FR2) Assembly line quality control. I was performing here assembled cylinders performance tests which are ‘Cycling Test, Strength Test, Sealing Test, Dynamic cycles & Load Test and Load Test at given pressures followed by the ATP. • Vendors Inspections, Regular gauge check, Maintaining Inward book and Engraving vendors SL NO. of accepted vendors as per inward book record. • R & D of different samples to develop the products for best quality. • Document maintenance and Dispatching orders after completion. • Also Involve in Quality Assurance where I do multiple components Inspection both visual and as per Drawing by using Digital Vernier Calliper, Filing pins, All types of Gauges checks, Micro Height, Profile Projection and Measuring Geometries of Objects using CMM. • Inspection files handling and maintaining the inspection reports. Manual Documentation & Maintaining deviation book. • Communicating with internal customer & Internal auditing.

B.Tech, Mechanical Engineering, A

High School Diploma, Mathematics, A

Ssc, Mathematics, A

Diploma In Computer Application, Computer Software And Media Applications, A