In my current role as a Rogers Account Specialist at Rogers Communications, we focus on delivering top-tier customer support, leveraging my academic expertise from Brunel University London. My Master's degree in International Business underpins a deep understanding of service operations in a global context. My competencies in effective communication and customer service were significantly advanced during my tenure as a Customer Service Manager at McDonald's. These skills, coupled with a solid financial background from North South University, empower our team to provide service excellence that aligns with Rogers Communications' standards.