Muhd Husein Fahmi Email & Phone Number

Singapore, Singapore

• Manage day-to-day operations relating to MediShield Life, CareShield Life, and ElderShield policy administration
• Collaborate with internal and external stakeholders to provide universal health and/or long term care insurance coverage to every eligible Singapore resident.
• Simplify complex computation concepts for easier understanding by breaking down payment components to answer members’ queries.

Singapore

• Breaking down complex technical jargon to simple solutions, solving customers’ issue in an easily understood way
• Curating specified and tailored solutions, making customers feel valued and thus retaining brand loyalty
• Strongly adhered to internal KPIs, bank wide policies regarding customer privacy, and training materials to provide a smooth yet secure interaction for customers

• Managed 36 committee members, to set the framework for the event, general timeline, and mission
• Guided the respective teams and their leaders to achieve their respective KPIs
• Pursued new initiatives to boost outreach, such as influencer marketing which yielded a 1500% return
• Raise SGD $525,000, together with the team, 10% higher than last year’s amount

Singapore

• Transcribe interviews ad verbatim in accordance to client’s requirements using Microsoft Word
• Demonstrated meticulous work ethic by transcribing content word-for-word and deciphering subtle tone of interviewees’ audio
• Deliver work in a timely manner to meet company’s KPIs and internal deadlines
• Assisted Project Manager in ad hoc tasks such as deadline scheduling and freelancer management

My main responsibilities were aiding my direct superior the Entertainment Chief in any matter.I also worked together with the Marketing group to create info slides and assisted the programmes flow during the event itself.

Singapore

Worked with SingTel remittance part time. In charge of liaising with customers about their remittance needs, and also convincing new customers to use service.

Bachelor Of Business Administration - Bba, Finance, General, Honours With Distinction

Physics, Chemistry, Math, And Economics

Activities and Societies: Vice President of VJC Economics Club (Firefly Club) from 2015-2016. Roles and responsibilities include managing.