• Managed all clinical data activities for trials, ensuring FDA compliance and submission quality• Led protocol reviews, CRF development, database setup, data validation, and SAE reconciliation.• Coordinated with CROs and cross-functional teams for data review, safety updates, and SDTM support.• Designed and tested electronic Case Report Forms (eCRFs) for study start-ups and conducted user acceptance testing (UAT)

• Directed sales operations and the Sales MIS team, ensuring accurate and timely reporting.• Spearheaded a digital transformation initiative, implementing an ERP system that reduced process time by 30%• Improved sales performance visibility through enhanced KPI tracking tools.• Achieved an 18% reduction in overhead costs by optimizing sales processes and workflows.• Collaborated with cross-functional teams to resolve daily sales operational challenges and drive profitability.

o Stake holder Claim Managemento Supervising MIS team to prepare sales report & sales presentationo Maintaining Sales Budgeto Maintaining day to day operational issue to smooth the operational activities o Sales Campaign Design & Implementation and result analysis as wello Process development with the help of ERP team for field force and sales operationso Provide input to setup monthly target & yearly target as wello Interpret HR policies, procedures, and standards to new and existing staff o Coordinating with cross functional team like Technology, HR, Customer Experience, Warehouse & Finance team for different sales operational issue

o Sales target setting and split towards field teamo DB, Territory, Area & Region wise daily sales report up gradation (Shipment, IMS, Collection) o Prepare and compile daily & monthly shipment / IMS / Collection plan. o Channel wise growth & de-growth report generate. o Prepare Salary, TA DA and sales incentive for sales team. o Calculating the late attendance and ensure salary deduction as per policy o Maintain Leave calendar o Interpret HR policies, procedures, and standards to new and existing staff o Process all personnel requisition forms, employee training requisition forms and ensure proper approval. o To guide the line managers for conducting performance agreement, review & appraisal appropriately and finally consolidated the performance scores efficiently for review. o To provide information for preparing full & final settlement, Issue staff ID card and update HRIS. o Organize sales training, national meeting and management meeting as well. o Letter drafting related to communication with distributor, internal communication with sales team & documentation. o Settlement of trade promotion claim and damage from distributor. o Strong monitoring on day to day proposed journey plan (PJP) of sales team. o Ensure collection plan from Distributor. o Nationwide outlet wise billing Info follow-up. o Key Account outlet profiling & focused follow up. o Communicating to depot for ensuring delivery