Md.Idrish Ali . Email & Phone Number

Dhaka, Bangladesh

• Core Function:
• Lead and manage overall ESP Technical team & work functions.
• Conduct capacity planning & ensure optimal use of ESP infrastructure.
• Lead and Manage overall ESP cloud services.
• Lead and manage overall IT infrastructure team & work functions.
• Initiate & implement IT strategies, policies & SOPs

Dhaka, Bangladesh

• Successfully completed around 178 projects of M365.
• Developed several monitoring tools/dashboards & ensured optimal use of IT infrastructure capacity.
• Contributed to the business growth through ensuring timely delivery & seamless IT operations.
• Implemented IT security plan and upgraded & developed IT infrastructure.
• Enrolled in Microsoft Partner Network (MPN) GOLD partnership.
• Developed ISO and IT Policy.

Dhaka, Bangladesh

• Deployments & Administration of Active Directory / Exchange / SCCM / WSUS / File & Print Server / Citrix XenApp /VMWare.
• Managing Active Directory and application, File & Printer Server.
• Creating & administering Users/Groups, Group policy, Permissions and access rights, DNS.
• Virtualization implementation on Hyper-V (Provisioning resources, Creating VMs, Creating Virtual Switches, Creating Virtual Drives, etc.)
• Server health check, Create AD asset report and send to the management.
• Office 365 administration (Solve any kind of issue).

Dhaka, Bangladesh

1. Deployment & Administration of Active Directory, File & Print servers.2. Creating & administering Users/Groups, Group policy, Permissions and access rights, DNS.3. Virtualization implementation on Hyper-V (Provisioning resources, Creating VMs, Creating Virtual Switches, Creating Virtual Drives etc.)4. Server health check, Create AD asset report and send.

Aqua Tower(2nd Floor), 43 Mohakhali C/A, Dhaka-1212

1. Monitor Data center’s devices to ensure a smooth alarm free Network Operation.2. Supervising the functionality of network components and making sure that they are active and problematic Free.3. Using essential software application and hardware tools that detects and identifies the nature of the Problem and arrange proper precautions to solve the.

Silver Tower, 52 Gulshan Circle-1, Dhaka-1212

1. Technical coordination to field engineers to Accomplish assigned tasks.2. Lead and coordinate a team of 10 member of on point customer service 3. proved remote support to team member and client Over phone support.4.Expert of solving any problem regarding CPE (Customer Premises Equipment)5.Verify customer issues in the various CPEs and solve the problem.

Nikunjo Residence Area, Dhaka

1. configuration and troubleshoots of Local LAN, Server.2. Monitoring the Servers with the Network Admin.3. Install configure And Maintain Hardware.4. Configuration mail server.5. office all IT support.

Master Of Business Administration - Mba, Management Information System

B Sc In Computer Science & Engineering, Computer Engineering

Diploma In Engineering, Computer Technology.

S.S.C, Commerce