Responsible for User License Maintenance and User creation.Developed Approval process to automate the process as per business requirement.Developed record triggered flows as per the business requirements.Created Standard & Custom Report and dashboard for various departments, enabling better decision making.Worked on Data Loader to Import & Export Data as per business requirement.Developed and documented test cases and scenarios for salesforce platform.Created and updated multiple Validation Rules as per business requirement.Managing Public Groups and Queues.Created Security Settings for Roles and Profiles and managed other security sharing settings.Designed Custom Formula Fields, Dependent Fields, Approval Processes and Flows.Implemented Sharing Rule, Manual Sharing Rule, Role Hierarchy, OWD, Profile and Permission Sets to various.Developed various Custom Objects, Tabs, Entity-Relationship data models, validation rules on the objects, tabs, Components and Custom links.Configured Sales Force Automation (SFA) for Campaign management, Opportunity Management, Account and Contact Management, Data Quality Management.Worked on Salesforce.com Application to Setup activities and customized the apps to match the functional needs of the organization.

User management: Profiles, Roles and Account creation and managementSystem Configuration: Fields, Layouts, reports, dashboard maintenance. Data Management: Import/Export and maintaining data integrity using validation rulesSecurity: Sharing rules, manual sharing and OWD (Organization-Wide Defaults)Automation: Designing processes to reduce manual tasks like approval process, flows.Troubleshooting and user guidance, training and support.

Import, update, and maintain data within Salesforce, ensuring data quality and consistency.Customize Salesforce objects, fields, page layouts, and record types according to business requirements.Provide technical support for Salesforce-related issues, including resolving user queries arid system errors.Regularly perform system maintenance tasks, such as backups.updates, and patches to ensure system performance and stability.Conduct training sessions for users to ensure they are proficient in using Salesforce tools and features.Create custom objects and fields to meet specific business needs.Develop and manage custom reports and dashboards to provide insights and analytics to stakeholders.