Inventory Control of TATA new vehicles, stock analysis and reporting. Market planning ( Shipment, retail, ordering on PRM system) with corordination of TML representatives and CEO, CFO, SCM AND PMs.LC open planning for new vehiclesMarket analysis and import tracking.Supervise 3P transferMaintain all sales documentation activities related to automobiles and Commercial vehicles.Monitor customer retention rate and identify customer loyalty by identifying demanding, loyal, or dissatisfied customers.Continuously coordinate with all relevant divisions like Sales, Operating, Service, Registration and SPD etc to obtain solutions of customer complain.Coordinating different training either in house or induction training for knowledge sharing and employee motivation purposes.Acting as MR (Management Representative) to implement ISO 9001: 2008 at One Stop.Monitor customer complain, follow up and make solutions on various customers complain.Analyze customer feedback related to sales, service and operation issues to identify customer satisfaction level and provide necessary suggestion to top management.Coordinate with all functional departments related to customer satisfaction issues and provide necessary solution.Monitor TATA motor's new vehicle item TATA Sathi's sales and Marketing policy for Tata sathi of all over Bangladesh.As a head of One stop service division, monitor stock, distribution, branch operations and collection.

Oversee Stock Inventory Management for Logistics & Supply Chain Department of Nitol Motors Ltd.

Oversee Team Monitoring Activities under Logistics & Supply Chain Department of Nitol Motors Ltd.