1. Responsible for large accounts of large segment in Business Division. 2. Achievement of assigned Accounts specific revenue targets by promoting products & Services.3. Develop the value proposition for the customer and integrate different solutions & products into customer value chain to build superior business partnership & uphold GP brand. 4. Develop portfolio specific marketing and pricing strategy, working closely with internal stakeholders to ensure sustainable portfolio specific business growth. 5. Roll out IOT campaigns and customer activities to educate clients and promote Grameenphone ICT products and service. 6. 100% retention of high value key accounts through building superior multi-level relationships & customer engagement activities. 7. Maintaining a sound portfolio by churn management and a positive trend of revenue generating subscription -base. Also, ensure on time collection of receivables. 8. Develop effective strategies for collecting data from the field level and other sources to assess the present corporate demand for the existing services, identify the interests and consents of the target business customers. 9. Active participation in bulk sales and revenue generation by generating new business lead, and assess the present corporate demand for the existing service, identify the interests and concerns of the target business customer

• Develop the value proposition for the customer and integrate different solutions and products into customer value chain to build superior business partnership. • Mapping Competition and market information• Managing market communication plans and ensure best possible Customer Experience• Try to learn and figure out how the retail communications can be brought to Digital Medium (such as Facebook, YouTube, LinkedIn). Launching PL Product in coordination with Sales & Distribution and market communications and evaluating and optimizing marketing and pricing strategies. Analyzing market trends and preparing forecasts• Results- and growth-oriented progressive Sales Specialist, and excellent communicator with an outstanding ability to present sales information in easily understood formats. Strong Co-ordination with team and management for full fill the targets.• Very expert to allocation and delegation of accountability and responsibilities of organizational and departmental issues With large accounts such as PHARMACEUTICAL/NGO/STRATEGIC & GROUP OF COMPANIES.• Achieving growth and hitting sales targets by successfully managing the sales team.• Build and promote strong, long-lasting customer relationships by partnering with them and understanding their needs.• Present sales, revenue and expenses reports and realistic forecasts to the management team• Resolve customer complaints regarding sales and service.

Market operation Division, Robi Corporate office, Major Responsibilities: * Guide team members to identify business opportunity. Analyze the findings and supervise team members' activities of customized tariff proposition; Ensure required upsell to existing corporate customers. ; * These positions is responsible to supervise team members to ensure dedicated customer service with the objective of retaining customers, increasing revenue, decreasing bad debts and efficiently managing churns. ; * Visit top tier of corporate customers with respective team members for relationship building; Help team members to identify and resolve critical issues; Guide team members to explore future business opportunities. ; * Meeting all targeted levels of Key Performance Indicators (KPIs) and Service Level Agreements (SLAs) whilst achieving the highest level of customer service.Banglalink Digital Communications Ltd.

Major Responsibilities: * Ensure evaluation plans are in place for each opportunity in assigned accounts. ; * Orchestrate internal resources in opportunity sales engagements. ; * Establish opportunity checkpoints with assigned customers. ; * Negotiate and close business as appropriate. ; * Strong inside Sales-Managed Customer Relationships. ; * Build, retain and expand customer relationships. ; * Develop Line of Business contacts in owned accounts and corporate executive relationships in owned. ; * Develop a customer relationship map for owned accounts and contribute to customer relationship maps. ; * Conduct regular customer business reviews in owned accounts. ;

• Account Management and Retention. • Provide personalized services at customer’s premises• Responsible for new sale within existing accounts. • Visiting Corporate Clients on Daily Basis. • Relationship Building and rapport development with the top tier of the company • Monitor and ensure that all dial been used and generates revenue • Develop & upgrade the database of corporate Clients accounts.

Major Responsibilities: * Account Management and Retention. ; * Provide personalized services at customer's premises ; * Responsible for new sale within existing accounts. ; * Visiting Corporate Clients on Daily Basis. ; * Relationship Building and rapport development with the top tier of the company ; * Monitor and ensure that all dial been used and generates revenue ; * Develop & upgrade the database of corporate Clients accounts. ;

Major Responsibilities: * To provide customer service over phone for regular customer's. ; * To provide back end support for Banglalink Service Center and Banglalink Point. ; * Working as a Team Coordinator. ; * Escalate critical issues to concerned unit timely to ensure positive customer experience. ; * Incorporate company values in professional dealings to comply with corporate codes of conduct. ;