Md. Khaled Ashraf Email & Phone Number

Toronto, Ontario, Canada

• Control and communicate key elements of technology projects to ensure their delivery based on aligned scope, schedule, and budget objectives
• Define and drive "right-sized" project management processes for owned projects
• Assist with the forecasting of internal resource capacity
• Estimate project costs and manage the budget (includes related scope control)
• Oversee and manage external consultants and vendors contracted to the project
• Continually identify, prioritize, problem solve and mitigate project risks

Dhaka, Bangladesh

• Maintain constant communication with management, staff, and vendors to ensure proper operations of the organization.
• Maintain International relationship with IT vendors. Currently we are working with two IT giant of the world. One is RedHat and another is Oracle. Also maintaining relationship with global exam providers (e.g., Pearson.
• Managing and invigilating global vendor exams.
• Bid in tender of various govt and non-govt projects. And executes them for successful completion.
• Develop, implement, and maintain quality assurance protocols.
• Grow the efficiency of existing organizational processes and procedures to enhance and sustain the organization’s internal capacity.

Dhaka Bangladesh

• Develop and Maintain computer network for smooth operations.
• Manage Cisco, MikroTik, Netgear routers and switches for both Windows and Linux environment.
• Maintain and develop good relationship with customer through effective conversation face to face and any other communicative channels.
• Maintain International relationship with IT vendors (e.g.: RedHat, Oracle, Microsoft, Cisco Also maintaining relationship with global exam providers (e.g., VICTIVS Global, Vensysco Infra Private Limited).
• Polytechnic / University / Govt. & Non govt. Organization Campaign
• Existing students Follow-up and ensuring students’ support.

Dhaka Bangladesh

Support coordinators are responsible for delivering high standards of service to customers by making the most effective and efficient use of call-center staff and technology resources. They use a range of measurements to monitor, analyze and plan improvements to sell and install services. To meet these responsibilities, the person must be a combination of.

Kushtia District, Khulna, Bangladesh

Automation has been a cornerstone of the manufacturing industry for decades. Outside of manufacturing and factory automation, IT automation is typically focused on service automation and QA testing of automated processes. The goal of an automation engineer is to eliminate defects, errors and problems with product or software development and with business.

Dhaka Bangladesh

Call-center executives are responsible for delivering high standards of service to customers by making the most effective and efficient use of call-center staff and technology resources. They use a range of measurements to monitor, analyze and plan improvements to call-center performance. To meet these responsibilities, the manager must be a combination of.