• Strategized alternative procedures based on collected data.• Carried out work problem and procedure studies to assess issues such as communication andinformation flow.• Documented findings of studies and prepared recommendations for implementation of new systems,procedures, and organizational changes.• Trained workers in updated processes, leading online and offline training sessions and preparing manualsfor ongoing support.• Developed solid relationships with staff, customers, and with multiple vendors.• Work with procurement managers and buyers to source the right products.• Oversee product storage, handling, and distribution.• Manage the costs involved while maintaining quality.• Implement new technologies and stay alert to new trends and developments in supply chain sector.• Supported continuous improvement through operational process analysis and effective strategicplanning.• Provide a details Bill of Quantities (B.O.Q) for each site project.• Completed studies such as population and area for documenting and presenting findings for review.

Responsibilities: ✓ Monitoring the performance and capacity of the Network.✓ Documentations and inventory management for service database.✓ Take ownership, control, and act to align internal and external stakeholders and track issues until resolution.✓ Preventive Maintenance Planning, monitoring, Random Audit for quality improvement✓ Maintains accurate records of maintenance activities.✓ Ordering replacement components for telecommunications equipment and devices from suitable vendors✓ Investigating and resolving customers` complaints in a timely manner.✓ Maintaining records on installation, repair, and equipment replacements.✓ Develops and maintains effective working relationships with internal and external customers.✓ Trained up new resources.✓ Maintaining Monthly Employee Attendance and Employee tracker.✓ Maintain accurate records and document of all passive activities and discussions.✓ Trained workers in updated processes, leading online and offline training sessions and preparing manuals for ongoing support.

✓ Collecting and organizing various reports.✓ Making monthly Productivity Report of field teams.✓ Instructing Team Leaders of multiple Zone.✓ Giving daily cost of 20 Maintenance Point.✓ Analyzing monthly cost of Projects✓ Maintaining records on installation, repair, and equipment replacements.✓ Maintaining asset tracker✓ Employee and Vehicle attendance report.✓ Audit reports.✓ Analyze and summarize data.✓ Develop various database.