Md. Mohaiminul Islam Email and Phone Number

• Extensive experience in all aspects of developing & maintaining strategies to meet original objectives.• Strong understanding of customer and market dynamics & requirements.• Design, develop and implement marketing strategies, programs and supporting tactics.• Setting sales strategy and implement to achieve sales target.• Tracking progress with production and distribution department.• Processing, dispatching and ordering invoice.• Provide technical and innovative ideas to customers. • Finding link or key selling opportunities utilizing both old and new contacts.• Create strategy to increase new clients.• Sharing marketing research determinations with product development, research and development and customer service department.• Identifying new products and market opportunities.• Follow up direct sales leads.• Communicate and coordinate with tender department for attending different government tenders, RFQ and BOQ.• Prepare sales report, sales forecasting and strategy to achieve targets.

• Great all Guests at all the time in a friendly and helpful manner, and attempt to learn and use Guest’s names at every opportunity.• Always deport Him/ Her in keeping with the high standards of behavior and appearance expected of his Hotel in his/her attitude towards Hotel Guest and employees• Read and initial pass on logbook and Front Office Bulletin Board to keep updated and current.• Understand and use properly the Mail, Parcel, and Message Delivery.• Promptly notify the Housekeeping of all check outs, early check in, special requests in the rooms• Attend and follow-up guest’s requests and complaints professionally.• Making reservation & allocate room• Communicate with all other departments through the proper channels, and through the Communication Forms• Handle the Safe Deposit Boxes according to the Hotel procedures.• Being Knowledgeable of all the Credit cards and cashing Policies, and How to Handle Cash properly and efficiently.• To use the up-selling techniques in order to maximize the Rooms Revenue.