Leading three key teams in Operations: Routine and Schedule Management, AppBackend Schedule Management, and LRA Management.Awarded with the CEO Value Award twice for 'Execute at Speed' and 'SeizeOwnership', demonstrating consistent performance and leadership.Collaborating with the project lead to effectively manage and oversee projectactivities.Develop and maintain different program and course schedules.Manage examiner hiring and onboarding processes.Coordinate training programs for LRAs on content creation guidelines and qualitystandards.Analyze data and reports to identify areas for improvement in content creation andassessment processes.Collaborate with other departments (e.g., Learning & Development, Product &Tech, Marketing, Sales, Finance, Admin, etc.) to ensure seamless operations.Utilize Content Management System (CMS) to plan and manage the productiontimeline for content creation.Contribute to the development and implementation of new EdTech products orfeatures.