I am leading the General Support and Services team under Administration, which includes supervising the responsibilities comes under transport management, travel and protocol, general services, housekeeping and office maintenance teams. The following specific job descriptions may describe my role more elaborately* Performing as the Team Lead of General Support & Services Team under Administration with the maximum utilization of skilled workforce. * Supervise, manage, monitor… Show more I am leading the General Support and Services team under Administration, which includes supervising the responsibilities comes under transport management, travel and protocol, general services, housekeeping and office maintenance teams. The following specific job descriptions may describe my role more elaborately* Performing as the Team Lead of General Support & Services Team under Administration with the maximum utilization of skilled workforce. * Supervise, manage, monitor and maintain the - • bKash Fleet Management with 180+ vehicles. • Housekeeping operation covering 1,41,000+ square feet of bKash office space with the support of 200+ work force. • General Services for 1500+ bKash employees. • Frequent Travel & Protocol arrangement for board members, bKash higher management and general employees. • Response as the primary key contact unit under Administration. • Operational Contract Management. * Develop and execute efficient operational strategies. * Develop and implement standard operational policies and SLAs. * Execute the Cost Efficient Strategies to maximize budget efficiency and utilization. * Track operational costs, forecast & control. * Periodic operational and departmental reports to management. * Stakeholder Management. * Health, Safety and Security training on emergency situation. * Safety audit to ensure office policies. * Organize necessary training to develop skill workforce. * Act as the priority key response point from Administration in case of operational emergency. Show less

To Lead the General Support & Services Team under administration. * Plan and Execute the Cost Saving Initiatives with maximum efficiency. * Departmental reports to management. * Develop and execute efficient operational strategic plans. * To coordinate intra and inter departmental communication related to Administrative issues and procurement. * Develop standard operational policies and SLAs. * Yearly operational cost calculation, forecast & control (OPEX and… Show more To Lead the General Support & Services Team under administration. * Plan and Execute the Cost Saving Initiatives with maximum efficiency. * Departmental reports to management. * Develop and execute efficient operational strategic plans. * To coordinate intra and inter departmental communication related to Administrative issues and procurement. * Develop standard operational policies and SLAs. * Yearly operational cost calculation, forecast & control (OPEX and CAPEX). * Stakeholder Management. * Conduct training to driver and housekeeping staffs. * Conduct Health, Safety and Security training on emergency situation. * Conduct safety audit to ensure office policies. * Periodic pest control operation for whole bKash premises. Show less

* To manage the General Services Team under administration. * Execute the Cost Efficient strategies considering efficient budget utilization. * Periodic operational and departmental reports to management. * To lead a large team with smooth operation. * To coordinate intra and inter departmental communication related to Administrative issues and procurement. * Develop standard operational policies and SLAs. * Yearly operational cost calculation, forecast &… Show more * To manage the General Services Team under administration. * Execute the Cost Efficient strategies considering efficient budget utilization. * Periodic operational and departmental reports to management. * To lead a large team with smooth operation. * To coordinate intra and inter departmental communication related to Administrative issues and procurement. * Develop standard operational policies and SLAs. * Yearly operational cost calculation, forecast & control (OPEX and CAPEX). * Stakeholder Management. * Conduct training to driver and housekeeping staffs. Show less

* To monitor and maintain the cluster team to look after the cluster admin issues.* To manage and maintain the office maintenance and general admin issues including security and compliance.* Maintain intra and inter departmental communication related to Administrative issues and procurement.* Develop standard operational policies.* Yearly operational cost calculation, forecast & control (OPEX and CAPEX).* Stakeholder Management.* Manage and coordinate departmental… Show more * To monitor and maintain the cluster team to look after the cluster admin issues.* To manage and maintain the office maintenance and general admin issues including security and compliance.* Maintain intra and inter departmental communication related to Administrative issues and procurement.* Develop standard operational policies.* Yearly operational cost calculation, forecast & control (OPEX and CAPEX).* Stakeholder Management.* Manage and coordinate departmental events.* Conduct Health, Safety and Security training on emergency situation at Robi Premises.* Comply with regulatory requirements of fire license for Robi premises.* Ensure proper implementation of safety and security protection system at Robi premises.* Conduct safety audit to ensure standard.* Arrange annual fire drills, safety and security awareness sessions and hands on training at all Robi Axiata Limited offices.* Ensure quality pest control operation at Robi premises.* Manage and maintain a smooth cafeteria operation with high standard and hygiene.* Provide expatriate support.* Manage regional fleet operation. Show less

* Implement and manage the Occupational Health and Safety at Robi premises.* Conduct Safety training to develop safety culture. * Comply with OHS regulatory requirements for Robi premises.* Ensure proper implementation of fire protection system at Robi premises.* Conduct safety audit to ensure standard.* Arrange annual fire drills, awareness sessions and hands on training at all Robi offices.* Ensure quality pest control at Robi premises.* Yearly safety operational… Show more * Implement and manage the Occupational Health and Safety at Robi premises.* Conduct Safety training to develop safety culture. * Comply with OHS regulatory requirements for Robi premises.* Ensure proper implementation of fire protection system at Robi premises.* Conduct safety audit to ensure standard.* Arrange annual fire drills, awareness sessions and hands on training at all Robi offices.* Ensure quality pest control at Robi premises.* Yearly safety operational cost calculation, forecast & control (OPEX and CAPEX).* Ensure all safety contracts are valid and verify payment after performing a task.* Maintain a standard cafeteria operation with proper hygiene.* Coordinate all departmental events. Show less

* Manage and maintain all kinds of Office Maintenance and General Admin issues.* Maintain intra and inter departmental communication related to Administrative issues and procurement.* Manage and maintain a smooth Cafeteria Operation with high standard and hygiene.* Manage and maintain the Occupational Health and Safety issues at Office Premises.* Conduct Health & Safety training on emergency situation at Robi Premises.* Manage and maintain cleaning operation at Robi… Show more * Manage and maintain all kinds of Office Maintenance and General Admin issues.* Maintain intra and inter departmental communication related to Administrative issues and procurement.* Manage and maintain a smooth Cafeteria Operation with high standard and hygiene.* Manage and maintain the Occupational Health and Safety issues at Office Premises.* Conduct Health & Safety training on emergency situation at Robi Premises.* Manage and maintain cleaning operation at Robi Corporate Office.* Yearly Operational Cost Calculation, Forecast & Control.* Maintain logistics and instant support.* Vendor Management with optimum result.* Stationary management, optimization and planning with high service performance.* Manage inter and intra departmental events specially corporate family day, quarterly business update, BOD, press briefings. Show less

• Responsible to complete all kind of Non Telco Procurements of Technology Division, Robi. Including issuing purchase requisition, negotiation, issuing work order, goods receive, process the vendor’s payment.• Complete the procurement process through SAP.• Asset management.• Key interface to the customer team providing day to day customer logistics support.• Key interface to maintain all kind of Admin Issues of Technology Division, Robi. • Manage Events of… Show more • Responsible to complete all kind of Non Telco Procurements of Technology Division, Robi. Including issuing purchase requisition, negotiation, issuing work order, goods receive, process the vendor’s payment.• Complete the procurement process through SAP.• Asset management.• Key interface to the customer team providing day to day customer logistics support.• Key interface to maintain all kind of Admin Issues of Technology Division, Robi. • Manage Events of Technology Division, Robi.• Manage and maintain health and safety issues as Floor Marshal. Show less

• To maintain all the admin issues of Technical Division, Robi Axiata Ltd. by intra and inter personal activities.

Responsible for customer care help line providing support and solution against corporate & individual customer’s query.