Là mode BD is a fast growing concern in retail industry. It's very much promising concern to introduce itself in world stage. The focused products of the concern are ladies footwear & fashion bags etc which are made of handcrafted process to make alive local tradition and to make thousands of employment for the local Artisan.I'm very much honoured to be a part of La mode team *Duties & Responsibilities* :>Leading sales team to provide high standard customer service.>Maintaining an orderly appearance on the sales floor.Maintaining inventory & distributing products on other branches .>Organize workflow and ensure that employees understand their duties or delegated tasks.>Operating cash register, managing financial transactions>Maintaining a high standard of service quality by following the standard point of sales(POS) operating process.>Monitoring employee productivity and providing constructive feedback and coaching.>Set goals and deadlines for performance in ways that comply with the company's plans and vision and communicate them to subordinates.>Getting involved with critical situations to find out the smooth solution .>Maintaining product requisition based on Customer demand>Arranging Training for the assigned outlet Manager's on regular intervals.

worked as a Issue resolver (IR) regarding food related issues of customers at Hungry Naki ( Daraz )Duties /Responsibilities:>Attending outbound calls , replying mails & preparing NFCR report to resolve customer’s issues.>Serve as a point of contact for customer support and complaintsProactively identify, investigate, and resolve recurring food related issues of customer>Maintain appropriate documentation and records of customer interactions>Fulfilling customers' expectations as per policy makes them satisfied. >Practicing high standard conversation guidelines.Following an empathetic customer service approach.

Aarong is a sister concern of brac run by Aysha abed foundation. It is widely known retail concern in BD.I worked there for a longer period and experienced a great professional platform .My role was:■ Maintaining cash.■Providing customer service ■leading team■Product Requisition ■Maintaining Products Inventory■Attending on Customer Service Training