I’m responsible for architecting, automating, and managing the cloud infrastructure on AWS, ensuring ease of use and scaling efficiently within our software solutionsAt Ideahubbd Ltd, a leading software company, I collaborate with developers to optimize CI/CD pipelines, increase system performance, and implement robust monitoring techniques. I intend to use AWS services to provide scalable, secure, and high-availability services, empowering our team to innovate faster.

• Support Corporate and home user by remotely or physically.• 24/7 roster basis duty.• Reporting to Manager.• Troubleshoot connectivity related issues to all aspects of our systems• Solutions technical problems as per user requirement.• Configure Routers (Mikrotik, Tp-link, Netgear, ect ) , Switches, Vlan, tunneling ,• Bridge, firewall, outlook, local networks, etc.• Carried out networking diagnostics on machines, including, configurations, routing,switching and firewalls.• Offered technical knowledge and specialized skill set to troubleshoot network problems.• Planned, installed and ran network elements as per customer req.

• Installation (LAN/WAN), WIFI Access Point, Work Station, network equipments, etc.• Client’s Complain diagnosis, Problem Identification & Solution• Solve slow internet issue, no internet issue, site access issue, BW management,• gaming problem etc.• Office Network setup & troubleshoot• OS Installation Printer,Outlook, ect.

• Setup CCTV, DVR NVR Access Control, Door Lock.• ZK teco, RTA-600, TSG-550,ect • Installation & Troubleshoot various type of IT products.•Install & maintenance Industrial Network Projects.