Guest Service Representative, • Process guest arrivals and departures, including all necessary payments• Offer referral for services and handle requests for information• Answered inquiries pertaining to hotel services, guest registration, and travel directions; direct phone calls• Make recommendations regarding shopping, dining, or entertainment• Confirm reservation in system and review all noted information, and issue keycards• Promote positive guest relations to all… Show more Guest Service Representative, • Process guest arrivals and departures, including all necessary payments• Offer referral for services and handle requests for information• Answered inquiries pertaining to hotel services, guest registration, and travel directions; direct phone calls• Make recommendations regarding shopping, dining, or entertainment• Confirm reservation in system and review all noted information, and issue keycards• Promote positive guest relations to all individuals approaching the Front Desk• Maintain lobby and common areas, track inventory and restock supplies Show less

Guest Service Representative, • Process guest arrivals and departures, including all necessary payments• Offer referral for services and handle requests for information• Answered inquiries pertaining to hotel services, guest registration, and travel directions; direct phone calls• Make recommendations regarding shopping, dining, or entertainment• Confirm reservation in system and review all noted information, and issue keycards• Promote positive guest relations to all… Show more Guest Service Representative, • Process guest arrivals and departures, including all necessary payments• Offer referral for services and handle requests for information• Answered inquiries pertaining to hotel services, guest registration, and travel directions; direct phone calls• Make recommendations regarding shopping, dining, or entertainment• Confirm reservation in system and review all noted information, and issue keycards• Promote positive guest relations to all individuals approaching the Front Desk• Maintain lobby and common areas, track inventory and restock supplies Show less

Responsibility:-• Coordinate details of events such as weddings, conferences, birthdays, anniversaries, parties, business meetings and romantic dinners.• Calculate budgets and ensure they are adhered to.• Work closely with clients on all details and planning of events• Work closely with vendors in regards to decorations such as flowers, djs, bands, etc.• Select one of the 5 restaurants on sight to cater food for event.• Sample food and select dishes for… Show more Responsibility:-• Coordinate details of events such as weddings, conferences, birthdays, anniversaries, parties, business meetings and romantic dinners.• Calculate budgets and ensure they are adhered to.• Work closely with clients on all details and planning of events• Work closely with vendors in regards to decorations such as flowers, djs, bands, etc.• Select one of the 5 restaurants on sight to cater food for event.• Sample food and select dishes for menus.• Visit venue to plan layout of seating and decorations.• Schedule speakers, vendors, and participants.Guest Service Representative, • Process guest arrivals and departures, including all necessary payments• Offer referral for services and handle requests for information• Answered inquiries pertaining to hotel services, guest registration, and travel directions; direct phone calls• Make recommendations regarding shopping, dining, or entertainment• Confirm reservation in system and review all noted information, and issue keycards• Promote positive guest relations to all individuals approaching the Front Desk• Maintain lobby and common areas, track inventory and restock supplies Show less

Responsibility:- • Responsible for making the function space visually appealing and presenting the menu offering for the event.• Responsible for consistently implementing the service standards and operating procedures in the banquet service.• Provide excellent customer service and ensure customer needs are met.• Provide unique and creative ideas to enhance meetings & group experience.• Provide in depth Knowledge of Food and Beverage preparation and… Show more Responsibility:- • Responsible for making the function space visually appealing and presenting the menu offering for the event.• Responsible for consistently implementing the service standards and operating procedures in the banquet service.• Provide excellent customer service and ensure customer needs are met.• Provide unique and creative ideas to enhance meetings & group experience.• Provide in depth Knowledge of Food and Beverage preparation and presentation.• Supervise events and team members throughout service.• Guide the Banquet servers in set up of tables and place settings.• Be familiar with all current and upcoming event details.• Resolve staff and customer concerns quickly and efficiently.• Co-ordinate with the Kitchen and housekeeping department.• Be able to work under pressure with long shifts and short breaks.• Scheduling of banquet staff, prepare weekly duty chart to correspond with banquet functions and manage linen order for weekly events.• Training new team members and assisting in the hiring process.• Responsible for monthly inventory, consumption spreadsheet and banquet staff labors.• Responsible for ensuring sufficient operating guest supplies, beverage supplies and operating equipment for functions assigned.• TIPS certified and experienced in handling liquor and taking liquor inventory weekly. Show less