Md. Sayedur Rahman Email & Phone Number

Dhaka, Bangladesh

• Monitoring services operations to maintain the client's satisfaction with industry best practice.• Attending client and implementing their expectations in the field operations.• Follow up business activities, it's growth and meeting budgetary requirements.• Supervision and management of operational team.• Training need assessment for both Ops Managers and functional level staffs.• Monitoring the Health and Safety Policies across the branch level with a target of ZERO harm.• Supervise the monthly revenue collection; plan, implement the collection process to meet the collection target.• Initiate and conduct all investigations involving incidents/accidents related to missing items, trespassing etc.

Dhaka, Bangladesh

• Oversee the activities of branch operations and ensuring the operations are running as per the guideline and SOP.• Actively communicate with clients, attend meetings, fulfill requirement and maintain relationship.• Supervise the monthly revenue collection, plan, implement the collection process to meet the collection target monthly.• Monitor, supervise and ensure office administration and meet administrative requirement.• Monitoring branch expenses, staffs absenteeism, employee turnover, complaint and grievances of branch employees.• Conduct investigations involving incidents/accidents related to missing items, trespassing etc.

Dhaka, Bangladesh

• Oversee the activities of branch operations having numbers of field level staffs and ensure that operations are running as per the guideline and SOP.• Monitoring the Health and Safety Policies across the branch level and ensure implementations.• Monitoring branch expenses, employee turnover, complaint and grievances of branch employees.• Conduct investigations related to incidents/accidents of client’s location.• Oversee the risk assessment surveys done for new client locations, site management, update the post orders and standing operating procedures (SOPs), conduct client visits and respond to service complaints.• Monitor, supervise and ensure office administration and meet administrative requirements.• Conduct on job training, related to the job responsibilities for the field level staffs.

Dhaka, Bangladesh

Dubai, United Arab Emirates