Md. Shahed Bin Jahan Email and Phone Number
A mechanical engineering graduate who is seeking to find the opportunity to work in a fun and challenging working environment that will encourage me to improve and learn new and necessary skills as well as be motivated by the company to do my best for the sake of helping myself and the company advance in the industry.
Walton Hi-Tech Industries Plc.
View-
Senior Additional Director (Service Operations Manager)Walton Hi-Tech Industries Plc. May 2024 - Present -
Additional Director (Service Operations Manager)Walton Hi-Tech Industries Plc. Nov 2023 - May 2024Mirpur, Dhaka, BangladeshRefrigerator Service Management1. Identifies opportunities for process improvement, leads/develops recommendations, and provides insight for management. 2. Guiding team through problem definition, issue identification, and work plan development using problem-solving principles and experience 3. Owns individual project engagements from problem identification to project execution 4. Leverages technical expertise and knowledge of the business to influence leadership 5. Seen as a seasoned Lean Six Sigma professional and adviser to key stakeholders 6. Guiding team through problem definition, issue identification, and work plan development using problem-solving principles and experience 7. Develops simple and easy-to-understand frameworks and formats to present information and ideas 8. Resolves problems quickly and effectively using creativity and innovation 9. Coordinate efforts with those of the marketing partners of the company 10. Innovation & improvement of service processes and customer 11. Manage service budgets & calculate the ROI (Return on Investment) of the team’s actions 12. Service process automation, CRM, and lead nurturing, Negotiating, and liaising with third-party marketing agencies 13. Prepares reports on the various procedures that have been tried to eliminate unsuccessful methods -
Senior Service Coordination ExecutiveAci Motors Ltd. Jul 2023 - Oct 2023Dhaka, BangladeshAgri-machineries Service -
Service Coordination ExecutiveAci Motors Ltd. Apr 2021 - Jun 2023Dhaka, Bangladesh1. Collecting warranty claim report from field engineers & claim to the principal company for settlement, 2. Analyze warranty claims & sorting out the items according to their rank, 3. Prepare report of quality issues on the basis of warranty & market information, 4. Communicate with higher authorities for smooth operation, 5. Developed service income monitoring system & plan to achieve service income budget through post-warranty customer service, 6. Monitors service apps & dashboard for proper service monitoring, 7. Process service incentives of field force on monthly basis,8. Communicate with the customers for their service feedback, 9. Take proper steps for customer dissatisfaction against service. -
Trainee Mechanical EngineerFarr Ceramics Ltd. Dec 2018 - Jan 2019Gazipur District, Dhaka, Bangladesh*Designed and developed operating processes for converting and refining raw materials into products.*Studied manufacturing processes.*Assisted with engineering calculations, design drawings, preliminary cost estimates, and field visits to observe construction progress.*Organized data archive of engineering specifications, drawings, and specifications and maintained traceability of documents by proper filing and indexing. -
Mathematics InstructorSigma Academic Care Jun 2015 - Jan 2017Dhaka, Bangladesh*Helped students develop important learning skills and good study habits useful in trade school or college education.*Worked with other teachers to support struggling students and provide thorough help to rectify comprehension issues.*Tracked student progress using exams and weekly graded assignments, keeping detailed notes, and working with students to identify and rectify issues.*Worked with administrators on behavioral issues to support the needs of all students.*Cultivated relationships with parents for complete support network
-
Graphics DesignerMeds It Development Ltd Apr 2013 - Nov 2013Dhaka, Bangladesh
Md. Shahed Bin Jahan Education Details
-
Master Of Business Administration - Mba -
Mechanical Engineering -
Adamjee Cantonment College5.00 -
Adamjee Cantonment Public School5.00
Frequently Asked Questions about Md. Shahed Bin Jahan
What company does Md. Shahed Bin Jahan work for?
Md. Shahed Bin Jahan works for Walton Hi-Tech Industries Plc.
What is Md. Shahed Bin Jahan's role at the current company?
Md. Shahed Bin Jahan's current role is || Sr.Additional Director (Service Operations Manager), WALTON || Mechanical Engineer.
What schools did Md. Shahed Bin Jahan attend?
Md. Shahed Bin Jahan attended Bangladesh University Of Professionals (Bup), Military Institute Of Science And Technology (Mist), Adamjee Cantonment College, Adamjee Cantonment Public School.
Free Chrome Extension
Find emails, phones & company data instantly
Aero Online
Your AI prospecting assistant
Select data to include:
0 records × $0.02 per record
Download 750 million emails and 100 million phone numbers
Access emails and phone numbers of over 750 million business users. Instantly download verified profiles using 20+ filters, including location, job title, company, function, and industry.
Start your free trial