I am a superior candidate because I recognize the qualities that are most important to you, and I have them. To build up my career as in a challenging field, where I can utilize my talent, creativity as well as communication skills to develop my career in the sector of Information technology and other better platform where I can contribute for the development of the organization.* Microsoft Office 365, Outlook, OneDrive, SharePoint, MS Teams etc.* Troubleshot system and network problems, diagnosing and resolving hardware and software faults.* Monitored IT equipment levels and anticipated future demand, ordering new equipment when needed.* Resolved technical and application problems via helpdesk both over phone and in person.* Provided timely and prompt responses to and resolutions for technology service issues and requests.* Created and maintained documentation of underlying processes, services and systems.* Prepared, organized and coordinated IT support for client seminars, conferences and other events.* Confirmed all system software was correctly licensed and being used accordingly.* Managed all technical aspects of company social media presence, maintaining good knowledge of all main social platforms.* Kept detailed and accurate inventory of all local hardware and software, updating promptly and addressing missing information.* Installed and configured computer hardware operating systems and applications.* Monitored and maintained performance of company computers and systems and addressed issues.