•Contribute to the development and improvement of performance and governance strategies in accordance with the Alliance priorities.•Develop specialist PMO project management policies guidelines and procedures.•Produce Key Performance Indicator reports, tracking delivery through metrics and interpretation of data.•Develop and maintain close working relationships with all internal and external suppliers to ensure key deliverable are within time, budget and constraints.•Assisting Programme leads in the development of their projects and guiding them as to potential data collection areas, options for development and consideration, and providing guidance in areas where decisions required.•Ensure patients, and their carers, are actively engaged in alliance activities with Particular focus on pathways of care are patient centered.•Responsible for making recommendations, providing advice and able to prepare strategic reports/briefings for the Managing Director, and relevant forums.

•Lead a team of Six staffs for day to day business operation i.e. Customer Order Fulfillment, Proper Job allocation to nurses and other healthcare workers, Invoice reconciliation and P&L management• Ensured timely Roll Out and Quality Assurance of three Software projects namely LOGEZY, E-tips, and Matrix through vendor and third-party agencies• Drive organisation readiness for Care Quality Commission (CQC) Audit i.e. Process and policy development, Correct Documentation, functional training for all staffs and Stakeholder management• Proposed changes to - Price of service offerings, Customer Contract, Marketing, and Communication materials by taking into account industry best practice which resulted in increased customer satisfaction

• Developed business plans and provide strategic directions to the director which helped Indigo11 Services to acquire three new Business clients in Bangladesh and Nigeria within 4 months time• Negotiated Product Features, Price, and Service Level Agreement (SLA) with chosen partners for pilot project implementation• The Company realized a net 3% quarter on quarter revenue growth with significant improvement in SLA

• Led complex technology projects with teams of Seven programme managers, developers and analysts• Managed £310m budget by monitoring expenditure, calculating forecast and ensuring compliance• Lifted Customer Net Promoter Score (NPS) by 1% in two quarters from with successful 4G launch• Implemented a robust project management framework which allowed Banglalink improved controls on delivery

• Driven yearly strategy work, report progress to CXOs & Board of Directors (BoD) for information or decision• Delivered programmes i.e. 3G Roll out with 1000 BTS, CRM Implementation with 100mn customer data migration, Know Your Customer (KYC) with 55mn Bio-Metric registration & Business Environment Management• Established project management academy which trained 200+ employees on different project methodologies

• Developed project Schedule and manage Risks of Head Quarter Building Construction Project worth USD 72mn• Rolled out 550 Telecentre in rural areas which created access to information for the marginalized people• Prepared Portfolio budget, controlled that with ±5% variance with proper CAPEX & OPEX management

 Achieved yearly sales target for high capacity Fibre Optic Network to Mobile Network Operators (MNO), Public Switched Telephone Network (PSTN) Operators, Internet Service Providers, and TV & Newspaper Companies Managed two distributors to ensure FON sales at the channel level (small capacity) for SoHo and SME Driven 11% year on year revenue growth and 70% bad debt collection in three years time