I am a California-based professional with over 11 years of experience in driving business success through a deep understanding of customer needs and effective strategy. My career began in customer service, where I developed strong skills in communication and problem-solving. Over time, I expanded my focus to include customer success and digital marketing, enabling me to deliver impactful solutions and foster business growth.In my current role as the lead of HeyBuddy Solutions, I am dedicated to connecting businesses with exceptional Filipino talent. My responsibilities involve setting strategic direction, guiding our team, and ensuring we provide outstanding service that meets our clients' objectives. My diverse industry experience has equipped me with valuable insights into customer engagement and results-driven strategies.