Muhammad Taimoor
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Muhammad Taimoor Email & Phone Number

Technical Support at Promethean
Location: Katowice, Śląskie, Poland 6 work roles 2 schools
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Current company
Role
Technical Support
Location
Katowice, Śląskie, Poland
Company size

Who is Muhammad Taimoor? Overview

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Quick answer

Muhammad Taimoor is listed as Technical Support at Promethean, a company with 692 employees, based in Katowice, Śląskie, Poland. AeroLeads shows a matched LinkedIn profile for Muhammad Taimoor.

Muhammad Taimoor previously worked as Technical Customer Support Representative at Promethean and Technical Support Advisor & SME at Concentrix. Muhammad Taimoor holds Master'S Degree, Management And Production Engineering from The Silesian University Of Technology.

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Email format at Promethean

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Promethean

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Profile bio

About Muhammad Taimoor

As a driven and highly motivated individual, I earned a Masters in Management and Production Engineering and a Bachelor’sdegree in Aeronautical Engineering. I developed a strong foundation in technical knowledge and honed my problem-solving abilities. I accumulated valuable work experience as a Technical Support Advisor and Technical Support Executive, refining my communication and customer service skills. During my time as a Mechanical Engineering Intern, I gained hands-on experience in operating and maintaining equipment and tools related to the field of engineering. Additionally, my role as a Strategic Sourcing Specialist involved coordinating with suppliers to ensure timely delivery of goods and raw materials, managing procurement, invoicing, and shipping documentation, and resolving issues with suppliers regarding quality, delivery, and pricing.I possess expertise in SolidWorks, Microsoft Office 365, Azure, UI Designing, ANSYS, CATIA, AutoCAD, CRM (Zendesk & Jira Service Desk, Bytehi), ITIL, Release Management, Project Scheduling, Time Management, SAP, Lean Six Sigma, and other software. My education and extracurricular activities demonstrate my strong technical background and my passion for continuous learning and development.

Current workplace

Muhammad Taimoor's current company

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Promethean
Promethean
Technical Support
seattle, washington, united states
Employees
692
AeroLeads page
6 roles

Muhammad Taimoor work experience

A career timeline built from the work history available for this profile.

Technical Customer Support Representative

Current

Wrocław, Dolnośląskie, Poland

Problem solving with the customers to bring about a speedy resolution to their enquiries.Handle a substantial number of customer calls/emails/chats resolved in a timely manner and to andexcellent level of customer satisfaction.The maintenance of a detailed history on the Call Management System of all issues reported tocustomer support.Achieve agreed.

Jul 2024 - Present

Technical Support Advisor & Sme

Śląskie, Poland

Collaborated with cross-functional teams to address escalated technical issues and contribute to problem resolution.Conducted training sessions for team members to enhance their understanding of complex technical aspects, improving overall team performance.Proactively identified and implemented process improvements to optimize workflow efficiency and.

Jul 2023 - Jun 2024

Technical Support Executive

Lahore, Punjab, Pakistan

Responded to customer inquiries via phone, email, and chat.Conducted thorough investigations and troubleshooting to identify the causes of customer concerns, providing effective solutions and recommendations using available resources.Designed and implemented a scheduling algorithm to coordinate official visits, considering the availability of both.

Sep 2021 - Jan 2022

Strategic Sourcing Specialist

Supreme Distribution Network

Punjab, Pakistan

Conducted quality audits of FMCG products to ensure compliance with company standards and regulatory requirements.Coordinated with FMCG suppliers to ensure timely delivery of goods and raw materials.Managed purchase orders, invoicing, and shipping documentation for procurement.Resolved issues with suppliers regarding quality, delivery, and pricing to.

Jan 2021 - Jun 2021

Mechanical Engineering Intern

Pakistan

Operated SERCEL NOMAD 65 Seismic Vibrator.Maintained various log-books regarding oscillations and waveforms performed by the REXROTH A11VO Pump.Monitored idle speed, shaker position, cool down turbo compressor operations, and pressure of hydraulic pumps.Troubleshot and performed maintenance according to guidelines (checklists provided by SERCERL including.

Nov 2020 - Dec 2020

Aviation Support Specialist

Lahore, Punjab, Pakistan

Assisted customers with ticketing related issues.Delivered a class apart customer experience as measured by performance objectives and maintained the core values of our clients.Maintained swift responses to customers via phone call, email/chat, and back office.Maintained a high level of customer service through dealing with customers in a friendly.

Jun 2020 - Oct 2020
Team & coworkers

Colleagues at Promethean

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2 education records

Muhammad Taimoor education

Master'S Degree, Management And Production Engineering

Research Conducted: Banking and insurance- Banking, financial services and Insurance (BFSI) Projects: Drafted a project plan on the topic.

Bachelor Of Engineering - Be, Aeronautical Engineering

Activities and Societies: 𝗖𝗼𝗹𝗹𝗲𝗴𝗲 𝗼𝗳 𝗜𝗻𝘁𝗲𝗿𝗻𝗮𝘁𝗶𝗼𝗻𝗮𝗹 𝗘𝗱𝘂𝗰𝗮𝘁𝗶𝗼𝗻 𝗖𝗲𝗻𝘁𝗲𝗿 𝗚𝗿𝗼𝘂𝗽 (𝗖𝗜𝗘𝗖𝗚)Research Conducted: Mechanics of Machine Theory Projects.

FAQ

Frequently asked questions about Muhammad Taimoor

Quick answers generated from the profile data available on this page.

What company does Muhammad Taimoor work for?

Muhammad Taimoor works for Promethean.

What is Muhammad Taimoor's role at Promethean?

Muhammad Taimoor is listed as Technical Support at Promethean.

Where is Muhammad Taimoor based?

Muhammad Taimoor is based in Katowice, Śląskie, Poland while working with Promethean.

What companies has Muhammad Taimoor worked for?

Muhammad Taimoor has worked for Promethean, Concentrix, Medrevn Llc, Supreme Distribution Network, and Oil & Gas Development Company Ltd. Pakistan.

Who are Muhammad Taimoor's colleagues at Promethean?

Muhammad Taimoor's colleagues at Promethean include Isabelle Olson, Chantel Caldwell, Sohayla Rahmani-Torkaman, Laronda Malachi, and Mathieu Rambaud.

How can I contact Muhammad Taimoor?

You can use AeroLeads to view verified contact signals for Muhammad Taimoor at Promethean, including work email, phone, and LinkedIn data when available.

What schools did Muhammad Taimoor attend?

Muhammad Taimoor holds Master'S Degree, Management And Production Engineering from The Silesian University Of Technology.

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