Assistant Operations Manager
As an assistant manager, I was responsible for cross-border operations and logistics. B2B client operation and communication management are included. In charge of the customer service and operations teams. Coordination of the development of operational software from the ground up. Begin the construction of a CX standard for this cargo business in order to better serve valued clients. In addition, I am skilled in team leadership, communication, research, and planning. I managed over 200 clients… Show more As an assistant manager, I was responsible for cross-border operations and logistics. B2B client operation and communication management are included. In charge of the customer service and operations teams. Coordination of the development of operational software from the ground up. Begin the construction of a CX standard for this cargo business in order to better serve valued clients. In addition, I am skilled in team leadership, communication, research, and planning. I managed over 200 clients and 20 team members. Show less