Yasin Akash

Yasin Akash Email and Phone Number

Business Technical Support @ Rogers Communications
Toronto, ON, CA
Yasin Akash's Location
Scarborough, Ontario, Canada, Canada
Yasin Akash's Contact Details

Yasin Akash work email

Yasin Akash personal email

n/a
About Yasin Akash

An Ontario College Diploma graduate in Computer Networking and Technical Support(CNS) pursuing to more knowledge and experience in the field of Networking and Technical system support. Proper knowledge and skill in IP addressing, LAN, WAN, Routing protocols, Cybersecurity and Network Troubleshooting. Highly motivated and passionate professional who finds this industry exciting and inspiring. Highly inspired to learn more in this industry with good recognition of leadership skills, communication ability, strategy planning, decision making, proper time and data management. The responsibilities I can perfom properly:• Installing new software• Installing new hardware (servers, printers, computer workstations, etc.)• Setting up user accounts, permissions and passwords• Overseeing security of all systems, especially the internet, and installing antivirus protection• Fixing network faults• Network maintenance• Technical support for people using the network• Training staff on new systems• Day to day admin and monitoring of network use• Planning future improvements, suggesting IT solutions to business problems• Making sure all IT meets industry standards• Developing a time and action calendar.• IP addressing and routing protocols.

Yasin Akash's Current Company Details
Rogers Communications

Rogers Communications

View
Business Technical Support
Toronto, ON, CA
Website:
rogers.com
Employees:
28543
Yasin Akash Work Experience Details
  • Rogers Communications
    Business Technical Support
    Rogers Communications
    Toronto, On, Ca
  • Comwave
    Business Technical Support
    Comwave May 2022 - Present
    North York, Ontario, Canada
    •Provisioning of devices such as HPBX phones, Routers, switches and any of our business products.•Provide an exceptional level of VoIP (SIP-Trunk and HPBX) technical support to Comwave Business clients and Channel Partners.•Escalate potential product or system issues to Management, as well as customer inquiries to preserve problem resolution in a timely manner•Visit customer locations for the purpose of deployment, troubleshooting or service migration.•Continuously update documentation on department WiKi
  • Soft Solution Media
    Managing Partner
    Soft Solution Media Jan 2021 - Present
    Dhaka, Bangladesh
    • Ensuring customer support through chat support and also live phone call through WhatsApp. • Maintaining computer systems, ensuring that they run smoothly and fixing problems as they arise.• Keeping records of software licenses, re-stocking equipment, and staying abreast of current developments in technology.
  • Td
    Easyline Specialist
    Td Dec 2021 - Apr 2022
    Markham, Ontario, Canada
    • Provide customers with the best solutions and offer guidance on TD’s services, help Customer’s meet their needs, now and in the future, using knowledge you will gain about our product and service suite.• Deliver outstanding service and/or sales support regarding financial products and services with the aim to provide complete and correct solutions the first time.• Work towards achieving set goals while being an ambassador for innovation by offering legendary experiences and trusted advice.
  • Teleperformance
    Technical Support Representative
    Teleperformance Oct 2021 - Dec 2021
    75 Eglinton Ave E, Toronto, On M4P 3A4
    • Troubleshoot mobile technology, equipment and system problems while educating the customer on support options and steps being taken to resolve the issue• Aim to resolve issues on the first call by being proactive and demonstrating advanced product knowledge.• Work with confidential customer information and treat it sensitively.• Use of software to source and input customer data accurately as related to the inquiry.
  • Pizza Hut
    Assistant Manager
    Pizza Hut Dec 2018 - Oct 2021
    Toronto, Ontario, Canada
    • Utilized strong customer service skills to understand the wants and needs of clients in order to increase consumer satisfaction and retention • Implemented effective organizational skills to manage employees, create comprehensive schedules and overlook inventory management • Established strong relationships with team members by providing on-going assistance to current employees and by training new workers
  • Seneca College
    Volunteer
    Seneca College Jan 2019 - Apr 2019
    Toronto, Ontario, Canada
    • Enhanced technical skills by supporting hundreds of clients with IT issues by ticketing, email, inbound calls and in person, as well as upgraded 500+ workstations by imaging in several labs and departments• Used effective communication skills to help clients both remotely and physically• Applied problem management skills to provide support to clients; this included determination, troubleshooting and resolution of specific problem

Yasin Akash Skills

Computer Hardware Computer Network Operations Networking Oracle Database Internet Troubleshooting Troubleshooting Communication English Internet Of Things Strategy C (Programming Language Microsoft Office Sql Internet Protocol Computer Networking Analytical Skills Internet Security Hardware Internet Protocol Suite Internet Services Computer Hardware Troubleshooting Ip Addressing

Yasin Akash Education Details

  • Seneca College
    Computer Networking And Technical Support
  • Pie Education
    Pie Education
    Ielts
  • Pie Education - Bangladesh
    Pie Education - Bangladesh
    General Education Development - Ged
  • Oxford International School - Bangladesh
    Oxford International School - Bangladesh
    A - Levels
  • Oxford International School - Bangladesh
    Oxford International School - Bangladesh
    O - Levels

Frequently Asked Questions about Yasin Akash

What company does Yasin Akash work for?

Yasin Akash works for Rogers Communications

What is Yasin Akash's role at the current company?

Yasin Akash's current role is Business Technical Support.

What is Yasin Akash's email address?

Yasin Akash's email address is ya****@****ave.net

What schools did Yasin Akash attend?

Yasin Akash attended Seneca College, Pie Education, Pie Education - Bangladesh, Oxford International School - Bangladesh, Oxford International School - Bangladesh.

What skills is Yasin Akash known for?

Yasin Akash has skills like Computer Hardware, Computer Network Operations, Networking, Oracle Database, Internet Troubleshooting, Troubleshooting, Communication, English, Internet Of Things, Strategy, C (Programming Language, Microsoft Office.

Who are Yasin Akash's colleagues?

Yasin Akash's colleagues are Sandra Lalonde, Perry Cooper, Mohamed Akef, Lakshmi Vaka, Md Shariful Islam, Tyler Trussler, Kevin St Pierre.

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