• Improved list view performance for a large user base by optimizing queries, resulting in a 90% reduction in average processing time and significantly enhancing overall system efficiency.• Enhanced support ticket resolution by automating the activation of a one-time job (OTJ) when user threads exceed 5 minutes. This automation eliminates the need for customers to reach out to support for manual OTJ activation.• Contributed significantly to flagship products at Zoho, including Zoho Books and Zoho Inventory. Played a key role in optimizing and scaling these products for superior performance within a high-impact team.• Secured bug-free code by diligently recording and executing comprehensive test cases throughout the development process.

• Designed and implemented RESTful APIs for smooth backend-to-front-end communication.• Collaborated with team members using version control systems such as Git to organize modifications and assign tasks.