Senior Decision Scientist, Loyalty & Personalization
Current- Lead analytical work streams to develop customer insights and optimize targeted personalization strategy for campaigns (ExtraCare)
- Drive the agenda for various campaigns and customer journey optimization testing roadmap, and manage the implementation from pre-test analysis, to test design, to execution support, to statistical measurement and.
- Lead strategic customer analytics and insights projects, including business problem solving, guidance on methodologies, innovation, and quality controls throughout projects.
- Communicate technical information (statistical methods, mathematical problems, databases) to business partners who do not have a technical background and help them to make data/fact-based business decisions.