Md. Adnan Arefin Email & Phone Number

Dhaka, Bangladesh

Ghoori Learning (An E-learning Platform):• Responsible for preparing and presenting daily and monthly Income and Expenditure report to the CEO. • Preparing the Yearly Budget of Ghoori Learning in every year. (Worth 10 million in a Year) • Preparing all the Content Providers Revenue Report on monthly basis. (Content Providers means Course Instructors, Bloggers etc.)• Communicating with both Finance Team & Content Providers on payment related issues & ensuring that payment is disbursed to content providers account on time. (In every month)• Utilizing my networking and research skills to collaborate with different Partners to onboard different courses in platform. (Onboard 10 courses). • Monitoring all types of website related problems & taking actions to solve these problems immediately. • Responsible for uploading all types of contents like – online courses, blogs etc. in the platform. (Upload 5 new courses & 10 new blogs in every month)• Assist Digital services customers' queries team to analysis the customer feedbacks and suggested accordingly• Planning with Marketing Team about promotional plan of courses in every month. Beat My Team (An Online Fantasy Football Game): • Prepared the Budget & Activity Plan of a gaming product name “Beat My Team”. (Worth 1 million in a Year)• Identified & used different promotional channels to promote this gaming product like Facebook Community Campaign, Influencer marketing, Fan Endorsement etc. • Planned how to increase the number of registrations & number of users of this gaming product. (Onboard almost 1 thousand users)• Provided game development or modification idea to the game developer based on user’s feedback.

Gulshan, Dhaka, Bangladesh

Outbound Dialing-Operation:• Followed up OBD all the time. (At Least 10 Hours in a day)• Prepared all kinds of daily, weekly & monthly reports regarding OBD status.• Prepared number bases of different operators by filtering in MS Excel before sending OBD. (Number Base of total 5 million numbers in a day)

Gulshan, Dhaka, Bangladesh

SME Central Support Officer:• Prepared daily sales & attendance report by collecting data from different zones of SME emerging market.• Prepared database of Robi SME subscribers (developing & emerging market) & submitting registration papers to Compliance Team after scrutiny. (On Daily Basis)• Maintained liaison with support offices from all the zones (total 18) to ensure regulatory requirements of BTRC by checking whether all the processes regarding new activation followed properly.• Created a ticket number for the STS (Sales Tracking Software) related problems & providing it to the respective department to solve it immediately. (Raised at least 5 problems per day)

Uttara, Dha

Intern:• Provided customer service to different customers on the front desk.• Opened Savings & Current Account of different customers daily.• Opened FDR, DPS & other schemes of Bank regularly.• Called several customers for check book collection & other purposes.

Mohakhali, Dhaka

Teaching Assistant, Accounting Department:• Assisted faculty with classroom instruction, records, and assignments.• Met with students during office hours.• Recorded and calculated grades of the students.

Master Of Business Administration - Mba, Human Resource Management

Bachelor Of Business Administration - Bba, Marketing

Activities and Societies: Attended some seminars & workshops arranged by East West University.  Attended the seminar of “Personality.