Melissa D'Agostino Email & Phone Number

I build, scale and lead internal operations for clients. Examples of past client deliverables in each space include:BUILD-Defining and documenting core operating processes-Building out digital infrastructure in support of core operating processes (Asana, Google Workspace, Airtable, Slack)-Creating a multi-year operational plan in support of strategic.

• Build out internal processes in support of operations and business development
• Create the organization’s strategy in collaboration with the founding leadership team
• Lead strategy, operations and project management elements of client-facing work

Worked collaboratively with the firm's founder to:-Define and document internal operating procedures-Refine and build digital infrastructure in support of operating procedures-Design and lead hiring processes-Lead targeted projects in support of firm infrastructure

Boston

• Currently supporting Turnaround for Children in the following capacities:
• Lead complex, cross-functional, mission-critical projects for the Program department as project manager
• Organize and accelerate projects through the creation and implementation of project management tools and systems
• Serve as a strategic thought partner to the Chief Program Officer

New York, NY

Promoted in 2014 to create and lead the Operations team within the Program DepartmentPrimarily responsible for support of 24 field team members working in 15 district middle and elementary schools in Newark, NJ, New York, NY, and Washington, DCLead the Program Operations team in the development and implementation of systems and policies related to program.

New York, NY

Created and implemented systems and tools to support consistent, effective delivery of Turnaround’s program across all school sites, including scope and sequence for content delivery, a rubric for managers to assess the effectiveness of content delivery, and a protocol to assess the degree to which Turnaround-taught skills and practices are being.

Grew the school from 11 staff members and 81 5th grade students in the 2008-`09 inaugural school year to 32 staff members and 264 5th ­ 8th grade students in the 2011-`12 school yearDesigned and implemented school-wide systems relating to school operations, finance, HR, technology and student recruitmentLed school-wide initiatives to enhance culture; for.

One of 100 Fellows selected nationwide for education leadership training program with graduate students pursuing degrees in business, law, education, and policyCreated, hired, and managed a technical support team to support teachers during the rollout of a new standardized testing systemDesigned processes surrounding accessing and providing technical.

Conceptualized and implemented an after school program to bridge identified learning gaps, resulting in improved student performance by approximately 15% per studentAnalyzed school-wide standardized test results across different variables such as race and gender; identified low performing students and provided extra services to these studentsCollaborated.

Led meetings with client personnel in IT systems, operations, and risk management to evaluate clients' business processes, and identified potential sources of revenueDeveloped and implemented strategies for effective data analysis to aid clients during litigation, such as coordinating over 5,000 test calls and evaluating the accuracy of client's call.

Master Of Business Administration - Mba

Ba, Economics

M.Ed., Math Education

Education record