Mike Daley

Mike Daley Email and Phone Number

Chief Operating Officer @ Professional Equity Management
Phoenix, AZ, US
Mike Daley's Location
Cincinnati Metropolitan Area, United States, United States
Mike Daley's Contact Details
About Mike Daley

I build and lead high-performing teams that execute with passion and deliver results.

Mike Daley's Current Company Details
Professional Equity Management

Professional Equity Management

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Chief Operating Officer
Phoenix, AZ, US
Mike Daley Work Experience Details
  • Professional Equity Management
    Chief Operating Officer
    Professional Equity Management
    Phoenix, Az, Us
  • Independence Realty Trust Inc.
    Executive Vice President, Operations And People
    Independence Realty Trust Inc. Dec 2022 - Present
    Philadelphia, Pennsylvania, Us
  • Independence Realty Trust Inc.
    Executive Vice President, People & Culture
    Independence Realty Trust Inc. Jan 2022 - Dec 2022
    Philadelphia, Pennsylvania, Us
  • Independence Realty Trust Inc.
    Senior Vice President, Operations
    Independence Realty Trust Inc. 2019 - Jan 2022
    Philadelphia, Pennsylvania, Us
    Independence Realty Trust ("IRT"​) (NYSE MKT: IRT) is a publicly traded real estate investment trust (REIT).
  • Bench Accounting
    Senior Vice President, Sales And Operations
    Bench Accounting 2016 - 2018
    Vancouver, Bc, Ca
    Led Sales, Operations, People (HR), IT, Facilities and Project Management for this fast-growing Canadian FinTech startup.
  • Realpage, Inc.
    President, Level One - A Realpage Company
    Realpage, Inc. 2013 - 2016
    Richardson, Texas, Us
    First non-founder leader of acquired business. Accelerated integration into RealPage and delivered growth in a rapidly changing market. Level One helps property management companies drive higher occupancy, better resident retention, and faster rent growth by expertly managing interactions with prospective and current residents.
  • Realpage, Inc.
    Senior Vice President, Global Contact Center Operations
    Realpage, Inc. 2012 - 2016
    Richardson, Texas, Us
  • Lexisnexis
    Vice President, Global Customer Service And Support
    Lexisnexis 2007 - 2011
    New York City, Ny, Us
    Led contact center and back office operations to support >$2B revenue U.S. Legal business. Unified and streamlined operations while delivering a world-class Customer Experience.
  • Sitel Corporation
    Chief Operating Officer
    Sitel Corporation 1998 - 2007
    Miami, Fl, Us
    Successfully led multiple business units, large-scale operations (3000+ FTE) and strategic client accounts in North America and Europe for this leader in call centers, customer relationship management and BPO.
  • Iti Marketing Services
    Director, Account Management
    Iti Marketing Services 1996 - 1998
    Bradenton, Florida, Us
  • Baird Holm
    Attorney
    Baird Holm 1995 - 1996
    Omaha, Ne, Us

Mike Daley Skills

Outsourcing Crm Account Management Change Management Customer Experience Vendor Management Call Centers Strategic Planning Process Improvement Customer Satisfaction Operations Management Team Leadership P&l Management Customer Service Call Center Sales Performance Management Leadership Contract Negotiation Offshoring Business Process Improvement Public Speaking Customer Relationship Management Contact Centers Transformation Lean Six Sigma Bpo Business Development Business Strategy Standards And Metrics Productivity And Efficiency Client Management Cross Functional Team Leadership Efficiency Customer Retention Management Executive Management Business Process Outsourcing Start Ups Program Management Project Management Strategy Sales Management Team Building Strategic Partnerships Communication P And L Oversight Customer Experience Transformation Customer Support Integration

Mike Daley Education Details

  • Creighton University School Of Law
    Creighton University School Of Law
    Law
  • University Of Nebraska At Omaha
    University Of Nebraska At Omaha
    Management
  • University Of Iowa
    University Of Iowa
  • Creighton Prep
    Creighton Prep

Frequently Asked Questions about Mike Daley

What company does Mike Daley work for?

Mike Daley works for Professional Equity Management

What is Mike Daley's role at the current company?

Mike Daley's current role is Chief Operating Officer.

What is Mike Daley's email address?

Mike Daley's email address is mi****@****eit.com

What is Mike Daley's direct phone number?

Mike Daley's direct phone number is (888) 760*****

What schools did Mike Daley attend?

Mike Daley attended Creighton University School Of Law, University Of Nebraska At Omaha, University Of Iowa, Creighton Prep.

What skills is Mike Daley known for?

Mike Daley has skills like Outsourcing, Crm, Account Management, Change Management, Customer Experience, Vendor Management, Call Centers, Strategic Planning, Process Improvement, Customer Satisfaction, Operations Management, Team Leadership.

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