•Demonstrated strength in problem solving abilities by providing prompt resolution to customer questions and concerns.•Provided leadership and supervision for crew of 5 individuals by improving work place morale, employee performance, and managed trainings for skill advancement.•Assisted in achieving 142 five-star rankings on Google by providing professional and friendly customer service.•Provided face-to-face interaction with customers for six years by demonstrating customer individuality, and treating each customer according to their needs.

•Demonstrated bilingual speaking by registering Latin American patients.•Advanced in job understanding and capabilities, and was tasked with training 90% of new-hires for the company.•Collected thousands of dollars in revenue for Intermountain Hospital, while clearly explaining payment options and funding opportunities. •Worked effectively with a team of 30 individuals to calmly and appropriately treat patients during a state of emergency.

•Assisted in the cleaning and maintenance of an Elementary school where over 500 students attended. •Demonstrated leadership skills and was given additional tasks to perform, in addition to job responsibilities. •Scored 100% on trainings for OSHA compliance and Material Safety Data Sheets. •Worked 10hr weeks during the school year and 40hr weeks during the summer.