Michael Alonzo Email & Phone Number

Valenzuela, NCR, PH

• Over-all accountable for all IT network related Incident, problem ticket management and network change request approvals.Manages the Network Services Group of SMITS Inc., which provides 24 x 7 network operations.
• Ensures service level agreements are met by consistently monitoring the performance parameters and doing pro-active steps or improvements to minimize downtime or disruptions in business operations
• Installed and maintained Wide Area / Local Area Network and Network Security Infrastructure, including Firewall, IPS, SSL-VPN(Sonicwall), log management system, Two-Factor Authentication System, load balancers.
• Ensures the implementation and compliance to the corporate Information Security Policies.
• Evaluated and recommended software and hardware upgrades focused on increasing productivity, system availability and cost reduction
• Responsible for the Network Services Group budget and forecastContributed in several post merger and acquisition IT related activities, resulting in successful integration of companies

Leads the Network Operation Center (NOC) which provide real-time, proactive monitoring, management, event planning (maintenance and upgrade), and documentation of LAN, WAN, Internet, infrastructure security, and the IP data and voice converged network infrastructure of San Miguel Corporation and its subsidiaries.Directed multiple hardware/software.

• Manages all of CCBPI's IT Infrastructure (Internet, ISA Proxy/Firewall, Nokia Firewall, RAS, LAN and WAN facility).
• Ensuring proactive monitoring of all its wide area network connections(frame relay, VSAT, leased lines), internet, dial-up and e-mail services.
• Planned, evaluated, implemented Firewall system and Intrusion detection system.
• Leads the technical implementation of CCBPI’s Distributed Sniffer Pro System for data traffic trending of its corporate LAN, WAN and VSAT network.
• Installed Network Management System, Spectrum Element Manager for LAN and WAN availability and setup MRTG (Multi-Router Traffic Grapher) intranet(server and web pages) for snapshot of WAN traffic.
• Leads the computer room/data center rehabilitation.

Dubai Media City, Dubai, AE

• Performs network monitoring and management of all Linux and Windows NT servers and data network equipment (routers, switches etc)
• Provides system performance tuning and improvement, network design and planning.
• Setup and manages Netshow server and video encoders streaming live video from Fashion TV, Bloomberg, Channel News Asia etc.
• Interface with strategic technical partners(Yahoo!, Bloomberg, Fashion TV, Tucows, etc.)
• Technology trend review and study

Quezon City, PH

• Duties include manages day to day activities of the group and provides weekly, monthly to quarterly status reports of existing projects and network/server performance. Manage all activities concerning the planning.

Jeddah, SA

Master In Business Administration (M.B.A.), Masters In Business Administration

Bs Computer Engineering, Computer Engineering