Mike D'Andrade Email and Phone Number
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A strategic-minded start-up leader with a proven record of success at the executive level in software, financial services, and sales. Lead from the front by becoming personally involved in the direction and implementation of initiatives. Excel at planning, innovating, working with ideas, and dealing with abstraction. Polished and direct communicator.
Sunstone Credit
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Co-Founder And Svp Of RiskSunstone Credit Sep 2021 - PresentNew York, New York, UsSunstone provides flexible financing solutions to help businesses save money and reduce their carbon footprint by going solar. Lead risk management efforts and in-house / third-party loan servicing activities. BSA / OFAC / Compliance Officer for the company. Led the successful launch of a secured loan product in six months, including all policies and procedures and underwriting activities.
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General ManagerFinvi Aug 2017 - Aug 2021Muncie, In, UsFormerly Ontario Systems, Katabat, and Collections Marketing Center (CMC). Katabat provides software that serves full lifecycle customer needs in the global lending space, with a focus on collections and recovery activities.9/2019 - 8/2021: Led global operations for the company including software delivery, service desk and project management. Included offshoring of key resources and leading the global efforts of developers, testers, business analysts, project managers, technical account managers, system administrators, and database administrators. Team accomplishments included reducing software deployment hours by 33% and reducing costs by 30% while maintaining service levels. Implemented reporting that led to a 10% improvement in productivity by adding 550 productive hours per month.8/2017 - 8/2019: Led efforts of salespeople, business development representatives, a sales engineer, consultants, and a solutions architect. Achieved 112% of ARR and an NPS of 60 in 2018. -
Head Of Global DeliveryFinvi Sep 2015 - Jul 2017Muncie, In, UsLed global software delivery for the company. Implemented Agile and ITIL Service Desk frameworks and led efforts to reduce defects by over 90%, software incidents by over 50%, and expenses by $2.4 mm. Promoted to General Manager.
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Sales DirectorFinvi Aug 2013 - Aug 2015Muncie, In, UsLed North American sales efforts for the company, including the launch of an inside sales team and leadership for North American sales partnerships. Achieved 108% of OTE in 2014 and 183% of OTE in 2015. Promoted to Head of Global Delivery.
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Sales Director - Decision AnalyticsExperian Consumer Services 2012 - 2013Costa Mesa, Ca, UsDirected fraud, consulting, decision sciences, and software sales for strategic clients of Experian. Recognized as the FY 2013 “Rising Star” in the Decision Analytics group. -
Sales DirectorFinvi 2010 - 2012Muncie, In, UsFormerly Ontario Systems, Katabat, and Collections Marketing Center (CMC)Led sales efforts for Katabat in North America. Closed $3 million in new business. Promoted to Director after 18 months with the company.
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Head Of Risk And OperationsPaypal 2006 - 2010San Jose, Ca, UsFormerly Swift Financial. Swift Financial offered loan and deposit products to small and medium sized business owners nationally. Reported to the CEO as one of five founding executives and led teams of up to 70 people while managing all critical service relationships for the company, totaling over $5M in annual spend. Co-led private equity fundraising effort as part of the founding executive leadership group. Helped raise over $50M.Responsible for the daily operations of the company including credit, fraud, customer service, deposit operations, compliance, credit bureau reporting, and telemarketing/sales. Led collection efforts for the company including debt sales, third-party debt placements, and pre-delinquent risk mitigation. Managed vendor and bank partner relationships and contract negotiations.Received JD Powers call center certification for satisfaction excellence two consecutive years Voted by our employees as a best place to work in the State of Delaware (2008). -
Sales DirectorExperian Consumer Services 2005 - 2006Costa Mesa, Ca, UsPart of the Decision Analytics group. Created over $2.5 million in new business opportunities for fiscal year 2007, including a ground-breaking web marketing project for a top five bank. Promoted to Director within four months of joining the company.
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Executive Vice President - Small Business Lending And Fraud OperationsBank Of America 2003 - 2005Charlotte, Nc, UsFormerly MBNAReported to the head of Business Lending. Directed all small business credit and fraud functions. Responsible for asset quality of a $2B loan portfolio, a budget of $20M, and a team of over 180 people across two locations. Decreased year one account delinquency by 33% while increasing outstanding loans by 18% on a $2B portfolio. Maintaned fraud losses at 8 bp of loans outstanding while increasing authorization approval rates from 90% to 95%. Reduced false-positive rates on manual fraud reviews from 50:1 to 30:1. -
Executive Vice President - Underwriting And Lending OperationsTd 1999 - 2003Toronto, Ontario, CaFormerly MBNA Reporting to the COO, led the credit division at a newly established Canadian subsidiary. Managed asset quality of a $3B (U.S.) portfolio. Led a 240-person team and a budget of over $13M U.S. Achieved delinquency and losses below the Canadian industry average while maintaining an average loan balance that was almost twice the industry average. Implemented a $4M credit underwriting platform that supported two languages and exceeded expected 24 - month ROI through decision automation. Received two promotions based on superior performance. -
Vice President - Collection Operations And StrategyBank Of America 1996 - 1999Charlotte, Nc, UsFormerly MBNAPromoted and re-located to help start-up the Cleveland, OH office and establish a risk detection department to reduce synthetic identity fraud and credit losses. Identified and saved over $40 million in high-risk contingent liability in one year. Educated the first 25 lenders at the Cleveland site. Led front-line and back-line collection efforts for 20% of the company's loan portfolio. Received two promotions based on superior performance.
Mike D'Andrade Skills
Mike D'Andrade Education Details
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University Of DelawareDouble Major -
West Chester University Of PennsylvaniaMaster Of Business Administration - Mba
Frequently Asked Questions about Mike D'Andrade
What company does Mike D'Andrade work for?
Mike D'Andrade works for Sunstone Credit
What is Mike D'Andrade's role at the current company?
Mike D'Andrade's current role is ❏ Risk Management (Credit, Fraud, Collections, Compliance, CAMS) ❏ Operations Executive (Servicing, Inside Sales, Back-Office Processing) ❏ Technology Sales ❏ ESG ❏ MBA.
What is Mike D'Andrade's email address?
Mike D'Andrade's email address is mk****@****ast.net
What is Mike D'Andrade's direct phone number?
Mike D'Andrade's direct phone number is (302) 830*****
What schools did Mike D'Andrade attend?
Mike D'Andrade attended University Of Delaware, West Chester University Of Pennsylvania.
What are some of Mike D'Andrade's interests?
Mike D'Andrade has interest in Motorcycling, Boating, Politics, Education, Alternative Energy, Start Up Opportunities, Emerging Payment Technologies.
What skills is Mike D'Andrade known for?
Mike D'Andrade has skills like Risk Management, Strategy, Management, Financial Services, Leadership, Credit Cards, Credit Risk, Banking, Vendor Management, Credit, Strategic Planning, Relationship Management.
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