Marcia A. Daniel Email & Phone Number

Haddonfield, Nj, Us

The Ferrilli tagline is: “Relationships are at the heart of what we do “ and as CCO I work daily to ensure that truth. The importance of keeping our clients happy, ensuring our employees understand the value of our clients, and always circling through the organization to make the internal connections at work operate better and more efficiently. Developing reporting measures for client satisfaction (NPS) and helpdesk support (CSAT), client retention, and project management are essential to track progress or the need for improvement.I work to keep established relationships with associations, organizations and clients operating and clear. New partnerships are essential to the company’s growth and success and I look for new opportunities for partnerships.

Reston, Va, Us

As the AVP for Executive Engagement I work to provide organizational and technology guidance on the business of higher education to both institutions, and to Ellucian’s sales and project management teams, in addition to managing our United States lobbying efforts. Institutions often loose site of their direction when holding on to old thoughts and beliefs; I work with college and university leaders to determine requirements for success, often creating uniquely designed road maps for growth for the college or university. Assessing growing needs, gaps within service levels, and educational movements in their infancy are primary emphasis of this role. I also provide key vision and leadership within Ellucian for Workforce Development and our Elevate product. This position reports to the North American Vice President for Sales.

Portland, Or, Us

Worked with potential clients in higher education, government, business and non-profits who are interested in Saas products for building efficiency in their administrative processes. Also responsible for establishing and maintaining partnerships for the company and our products.

Raleigh, North Carolina, Us

I was responsible for Training, Implementation and the 9 third party contracts in an $82 Million IT Project.

Asheboro, Nc , Us

Was responsible for all academic and continuing education, library, media, and student services

Albemarle, Nc, Us

Responsible for the departments within student development: Financial Aid, Admissions, Records and Registration, Student Activities, Job Placement, Federal Training , Military and GED testing.

Albemarle, Nc, Us

Responsible for the operation, and automation of the college library, media center, education channel of the regional cable vision station, literacy programs and employment and training programs at the college. Established educational training centers in five Fortune 100 companies.

Albemarle, Nc, Us

Education record

Ms, Adult Ed Administration And Policy

Ba, English