Data Network installation (Radio, Ethernet & Optical Fiber).CCTV and Time Attendance, Door Access Control Installation.

Google Workspace Administration. SendGrid 3rd party SMTP management.

- Designing and planning the network. - Installing and configuring computer networks and systems.- Identifying and solving any problems that arise with computer networks and systems.- Consulting with clients to specify system requirements and design solutions.- Budgeting for equipment and assembly costs.- Analyze and isolate issues. Monitor networks to ensure security and availability to specific users. - Evaluate and modify systems performance and Identify users need. - Determine network and system requirements. Maintain integrity of the network, server deployment and security. - Administer servers, desktop computers, printers, routers, switches, software deployment, security updates and patches. - Manage & Supervise NOC Team, CS Team and FON Team.- Maintain Company Operation.

Consultation and troubleshoot of their all IT related issues.

• Designing and planning the network. • Deliver technical support, system and data maintenance. • Analyze and isolate issues. Monitor networks to ensure security and availability to specific users. • Evaluate and modify systems performance and Identify users need. • Determine network and system requirements. Maintain integrity of the network, server deployment and security. • Maintain network facilities in individual machines such as drivers and settings of personal computers as well as printers. • Administer servers, desktop computers, printers, routers, switches, phones, personal digital assistants, smartphones, software deployment, security updates and patches.

• Designing and planning the in-house network Infrastructure. • Monitor networks to ensure security and availability to specific users. • Maintain essential IT operations, including operating systems, security tools, applications, servers, email systems, laptops, desktops, software, and hardware. • Installing and configuring software, hardware, and networks. • Monitoring system performance and troubleshooting issues. • Interact with the help desk and other teams to assist in troubleshooting, identify root cause, and provide technical support when needed. • Perform routine/scheduled audits of the systems, including all backups. • Manage Web hosting on cpanel for corporate website, Create and backup local development instance on VMWare ESXi. • Guide & Supervision with call center service provider for CRM development and integration with our megento platform for kiksha.com. • Email client management on G-Suite/Google Work Space for new id create, delete id, suspend, backup, Group mail. • Assist business development team for Email marketing on Mailgun and Mailchimp.

Manage and supervise the departments. Provide proper solutions over phone/physically and prepare reports in relating to customer service. Job distributes to all engineers as well as monitors their performance and report to the management time to time. Providing network & internet solution for corporate & home user. Follow up of all corporate customers.

• Design & Implement Network Infrastructure. • Provide Network solutions for corporate user. • Configure and maintenance Router, Switch, Wi-Fi devices. • Maintenance & monitor Fiber network as well as Cable modem network (Fiber Optic devices, CMTS, Node, Amplifier, Bridge) • Help Desk maintenance • Monitor total operation for Service department. • Take necessary action according to client’s need and demand. • Guide the Technical team as well as Service Engineers. • Email Troubleshooting with Microsoft Office Outlook, Outlook Express, Windows Live Mail, Eudora. • Computer hardware & software troubleshooting.

• Provide IT Support to various types of companies. Such as LAN Sharing, Outlook, eudroa, blue mail, thunder bird email client software troubleshooting.• Computer hardware & software troubleshooting.

My duties include working in computer hardware & network maintenance and troubleshooting, E-mail configuration with microsoft outlook, windows mail, IMAP Gmail, Mail, DNS, TCP/IP, FTP, IT support which facilitate in the hotel to maintenance client support over LAN system, guest service & communicate international guest by e-mail, taken On-line reservation and overall computer related service handling.