Dan Smith Email & Phone Number

Atlanta , Georgia, Us

Founder and Principal of Information Technology consulting firm providing hands-on program design and delivery from strategic and tactical oversight perspectives. Assist small and large organizations to deal with technology program/project management and IT-related business processes assessments, and diverse IT assets common to business today, to maximize IT investments and employee productivity. Focus is on complete information capture about client needs, simplification of IT through visualization, short/long-term roadmap development, and end-to-end program management. Major engagements:● $20B consumer product distribution company: Stood up cyber security program that planned for/enabled ransomware attack and data center loss recovery capabilities. Program design involved multi-year $26 million coordinated project set taking hybrid approach using NIST cybersecurity framework. Client deliverable involved program scope, expense estimates, timeline development, and facilitation support via internal PMO review and corporate financial approval processes. ● $26B privately-held beverage distributor: Retained to deliver $40M, 34-project IT infrastructure program to implement/optimize National Support Model, replace legacy infrastructure, protect from cyber threats with IT security and networking platform, and leverage project synergies to provide visibility, inform leadership, and ensure program continuity.● $17B consumer goods company: Retained for blueprint development of organization’s enterprise data warehouse implementation. Efforts included identifying current/destination architectures, implementation roadmap, RFP development, and system integrator selection. Related client assignments included BI and MDM technology tools selection.

Atlanta, Ga, Us

Hired as Independent Consultant to set up PMO for this healthcare quality care gap closure company, then accepted permanent equity position. BioIQ leverages analytics, real-time omni-channel engagement, and extensive ecosystem of partners to provide comprehensive view of individuals’ healthcare journey for better healthcare decisions and outcomes. Partnered with internal teams as leader of programs to plan, scope, and manage for highest quality client and experience and results. Monitored project processes/operations for time and resource efficiency, costs, and process improvement.● Established BioIQ PMO, spanning development of interface between MS Project Online and Jira cloud-based platforms to support hybrid waterfall/agile project methodologies, best practices and governance processes, project management tools selection, scorecards, and bench building/project manager staffing and onboarding.● Stretched existing resources to support rapid development efforts for new COVID-19 testing services and products, enabling swift pivot of business and technology processes in support of exponential corporate revenue growth.● Leveraged PMO and new methodologies to support core product offerings and several critical programs, including comprehensive technology infrastructure rebuild that dramatically improved reliability, performance, and security at reduced cost and national lab partnership network/system integrations to support rapid growth.● Managed program that delivered highly scalable platform providing new business capabilities, customer experiences, and functionality, with portal registrations expanding rapidly to 10,000 participants in three months.

Stamford, Ct, Us

As trusted advisor, coach, mentor, educator, and seminar/workshop facilitator, consulted with public/private sector enterprise IT leaders globally on wide range of IT concerns including enterprise architecture, strategy, innovation, and digital transformation. With veteran enterprise architecture practice (Gartner for Enterprise IT Leaders (EITL)), focused on knowledge transfer, thought leadership, and pragmatic strategic problem solving to drive innovation and transformative change. Delivered expert insight and guidance, helping global clientele to achieve their goals quickly, cost effectively, and successfully:● Worked with Gartner’s largest, most sophisticated clients, advising Global 2000 and large government agency IT executives who report directly to CIO and managing portfolio of 35-40 multi-faceted relationships.● Guided complex global organizations to develop integrated strategies and technologically sophisticated business models, leveraging Gartner’s research, analysts, and peer insight forums to align objectives and initiatives with business priorities.● Assisted clients in building IT organizations, including strategy, business priorities, and implementation plans.● Led full client lifecycle from pre-sale to on-boarding, relationship management, delivery assurance, review, and renewal.

Paris, Fr

Chartered as Technology Transformation Managing Consultant by leading provider of consulting, technology, and outsourcing services to lead efforts to help clients transform and perform via technology. Worked closely with clients to provide best-in-class strategy and management consulting. Played key role in strategic business realignment within global beverage company related to re-franchising of bottler operations that necessitated redefinition of applications and systems necessary to support restructuring:● Mapped existing and future IT architectures, working with senior management, system architects, and SMEs.● Created aligned view of destination architecture for IT organization supporting affected business units and partners.● Organized efforts and project deliverables across Product Supply Systems, Customer/Commercial, Finance, and HR.

Worldwide, Us

Recruited to global provider of IT services, lifecycle IT solutions, and IT staff augmentation services in U.S., UK, and India with clientele including 20+ Fortune 1000 and Global 500 companies. Principal technology strategy consulting resource, business development and service delivery executive, and developer of market-differentiating tools used for full engagement cycle.Provided high-level deliverables for IT Operations Effectiveness/Readiness Assessments, Corporate IT Strategy/Technology Roadmap Development, and Program/Project Design and Delivery of Technology Strategy Roadmap Recommendations:● Market-Leading Home Improvement Products Company: Secured/led delivery of QA testing and program management engagement in support of IBM WebSphere ecommerce platform upgrade for site ranked in top 40 for profitability.● Web’s Leading Auto Classifieds Marketplace: Enabled internal mobile application development support and QA through consulting engagement delivering operational support readiness assessment and industry best practice recommendations.● Major Life Insurance Company: Prepared IT assessment of internal software development capabilities to identify optimal roadmap to implement blended onshore/offshore development capability to supplement internal resources.● Leading International Provider of Advanced Cleaning Technology/Services to Petrochemical Industry: Led IT operations assessment and delivery of multi-year implementation plan for enterprise-wide mobile technology platform deployment.

Atlanta, Georgia, Us

Recruited to lead 35% FY08-FY-09 budget and headcount reduction for 10-division Department of Information Technology while coordinating all technology-related activities entailed in product/service delivery. Responsibility expanded to $46.6M consolidated IT operation with 208 staff serving all 3 departments ($1.6B revenue, including watershed operations/world’s largest airport). Included Systems and Programming for all systems (including ERP, mission critical applications), Mainframe/Server Administration and Support, Help Desk, Network Management/Support, Telecommunications Support, and Business Strategic Services (PMO/Change Management).Led development of IT strategic vision and fast-track implementation of programs and initiatives including $48M ERP implementation, increasing service levels, system reliability, and project delivery while enhancing culture, morale, and DIT reputation. Selected as 2010 Georgia CIO of the Year nominee in recognition of high-profile accomplishments, and featured in March 2011 Atlanta Trend write-up.• Created strategy and developed/implemented Tactical Plan to enable City to derive maximum value from limited technology investments, targeting areas of employee productivity, expense management, project delivery, IT Governance, and system stability/ROI, and currently lead project to develop comprehensive strategic IT plan for City.• Led organization through 3 straight years of budget cuts, achieving $11.7M expense reduction and 35% FTE reduction-in-force through improved utilization of existing technology and employee productivity/morale improvements.• Oversaw Oracle Enterprise Resource Planning (ERP) system implementation, with ROI including high performance/reliability for up to 1,500 users, legacy computer system retirement, consolidation of 6 City payrolls to one, centralized accounts payable processing, transition of COBOL support team to Oracle, and move from cash to accrual accounting basis.

North Chicago, Illinois, Us

Managed Technology PMO and 200+ $15M+annualized value project portfolio. Created IT infrastructure to support massive processing, storage, and backup requirements, and led IT integration supporting three acquisitions and two divestitures.● Established IT Professional Services organization from ground up, including staffing, systems/processes, and structure.● Set best practices, processes, and systems for project management, QA, technical documentation, and change management for 200+ concurrent application development, technical infrastructure, and data ingest technology projects.

As key member of senior management and Board of Directors, held full P&L responsibility for establishing/directing operations, including funding, staffing/training, customer support, facilities, product documentation, internal systems, and human resources. Played instrumental role in business plan development, capitalization, strategic/tactical planning, and organization, positioning company for 5-year growth to 300+ employees and $300M in revenues:● Helped raise $2M+ in private placement and VC funds; developed financial pro-formas and implemented financial systems.● Instituted operating, HR, and IT (from requirements analysis through QA) strategies, policies, and procedures.● Formulated/executed product focus group efforts and established all product training and customer support procedures/ systems.

Worldwide, Oo

Technical project management and business development within Enterprise Application Integration group of Deloitte Consulting. Primary focus on large-scale CRM and marketing automation projects. MANAGER, STARWOOD RESORTS CRM INITIATIVE - Led multiple interrelated CRM projects for parent organization of hotel chains including Sheraton, Westin, and Four Seasons, targeting fundamental changes in IT/marketing functions to better manage customer relationships and increase marketing ROI.MANAGER, TELECOM ITALIA CRM INITIATIVE - Led multinational team comprised of Deloitte, client, and vendor personnel in Campaign Management portion of $60M project targeting significant improvements in customer care and sales force automation systems, delivering on 3-month fast track:

Ms, Management Of Technology

Bs, Industrial Management