Md Ashadus Jaman Email & Phone Number

London, England, United Kingdom

Dhaka, Bangladesh

Escalate IT issues to the IT Manager and Apple online support where necessary to solve any problem.Attend and perform all the training program which are provided by Apple.Maintain Apple GSX account for warranty and out of warranty service.Assist in other IT related areas as needed.Other duties as assigned.Setup and configure workstations for new members.Manage company assets - hardware and software inventory.Manage support incidents & work orders.Participate in… Show more Escalate IT issues to the IT Manager and Apple online support where necessary to solve any problem.Attend and perform all the training program which are provided by Apple.Maintain Apple GSX account for warranty and out of warranty service.Assist in other IT related areas as needed.Other duties as assigned.Setup and configure workstations for new members.Manage company assets - hardware and software inventory.Manage support incidents & work orders.Participate in the continuous service improvement.Deploy, replace or fix Apple desktops, laptops, phone and workstations as required. Show less

Dhaka, Bangladesh

Provide IT support over the phone, over emails, or in-person.Repair iPhone, iPad and iPod problem both software and hardware issues.Setting up and configuring new Mac laptops and desktops such as iMac, MacBook, Mac Pro etc.Diagnose & resolve technical issues.Maintain additional responsibilities as requested by the IT Manager.Answer customer-related technical issues.Repair all the problem of Hardware & Software Issue on Apple iMac, MacBook, MacBook Pro, MacBook Air, Mac… Show more Provide IT support over the phone, over emails, or in-person.Repair iPhone, iPad and iPod problem both software and hardware issues.Setting up and configuring new Mac laptops and desktops such as iMac, MacBook, Mac Pro etc.Diagnose & resolve technical issues.Maintain additional responsibilities as requested by the IT Manager.Answer customer-related technical issues.Repair all the problem of Hardware & Software Issue on Apple iMac, MacBook, MacBook Pro, MacBook Air, Mac mini, Mac Pro.Provide personal training for new customers and help them used to with Apple products.Maintain Apple GSX account for warranty and out of warranty service. Show less

Dhaka

Diagnose problems, propose and implement solutions adapted to customer needs.Provide training and support to the client user community during technology roll-outs.Design, install, maintain, and configure components of network infrastructure, wireless infrastructure, switches and routers.Providing technical support.Troubleshooting common Windows, Mac OSX, Android and iOS issues.Installing and configuring computer hardware, software, systems, networks, printers, and mobile… Show more Diagnose problems, propose and implement solutions adapted to customer needs.Provide training and support to the client user community during technology roll-outs.Design, install, maintain, and configure components of network infrastructure, wireless infrastructure, switches and routers.Providing technical support.Troubleshooting common Windows, Mac OSX, Android and iOS issues.Installing and configuring computer hardware, software, systems, networks, printers, and mobile devices.Manage and maintain equipment in all meeting rooms, ensuring devices are in working orderProvide first-level, daily IT support to internal staff as well as clients (remote access and onsite) Show less

Motijheel

Setup and install Laptops, Desktops, Printers, Mobile Phones, peripherals and Security – Anti Virus, Encryption.Participation in on-call support.Oversee and update assigned support service requests.Setup computers and install software for various applications and programs.Interact with staff on desktop problems and their resolution.Maintain computer peripheral devices.Setup desktop computers and peripherals and test network connectionsComplete migration process on… Show more Setup and install Laptops, Desktops, Printers, Mobile Phones, peripherals and Security – Anti Virus, Encryption.Participation in on-call support.Oversee and update assigned support service requests.Setup computers and install software for various applications and programs.Interact with staff on desktop problems and their resolution.Maintain computer peripheral devices.Setup desktop computers and peripherals and test network connectionsComplete migration process on windows 10.Support MS office related issues. Show less