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Responsible for processing, investigating, and resolving disputes, fraudulent cases, Terms of Service violations and escalated customer issues. Responsibilities include but are not limited to:- Primary responsibility for research and resolution of internal and external queries that support LinkedIn’s Privacy Policy and User Agreement.- Effectively recognise problems by performing relevant research and data analysis using appropriate tools and resources (internal and external).

• Working with Country’s HR Head and Business partners closely to identify improvement areas. • Working on HR Tools, PeopleSoft, SuccessFactors, SAP, and CADIS.• Working on a project to get all employee data migrated to the new system(SuccessFactors) and synced with all HR Systems.• Coordinating with different stakeholders to analyze and investigate the data impact, raisesupport to L3/L4 to get the system error identified, corrected, and monitoring the progress.Working… Show more • Working with Country’s HR Head and Business partners closely to identify improvement areas. • Working on HR Tools, PeopleSoft, SuccessFactors, SAP, and CADIS.• Working on a project to get all employee data migrated to the new system(SuccessFactors) and synced with all HR Systems.• Coordinating with different stakeholders to analyze and investigate the data impact, raisesupport to L3/L4 to get the system error identified, corrected, and monitoring the progress.Working on all HR activities from Onboarding to Hire till termination. Show less

• Part of Harsco Metals and Minerals Global Support & enhancements for North America and Brazil.• Providing training to business users on Oracle applications and overall Order Management process.• Order shipment and booking correction as per business user’s requirements.• Completing the order and release the Invoice to the customer.• OPM batch planning, processing, and releasing meanwhile tracking the batch progress.

Contract specialist, Responsible for drafting contracts for customers, interacting with internal and external stakeholders, especially sales to meet and exceed the customer’s expectation. Accountable for transactions and most significant business, financial and legal risks, ensuring they are on Oracle policies.• Guiding sales throughout the process and approaching License Management, legal, Revenue Recognition, Credits, Order Management and Accounts Receivables, ensuring accurate customer… Show more Contract specialist, Responsible for drafting contracts for customers, interacting with internal and external stakeholders, especially sales to meet and exceed the customer’s expectation. Accountable for transactions and most significant business, financial and legal risks, ensuring they are on Oracle policies.• Guiding sales throughout the process and approaching License Management, legal, Revenue Recognition, Credits, Order Management and Accounts Receivables, ensuring accurate customer data and revenue recognition on time. • Preparation of process training manuals and providing Training.• Working on Oracle applications: EBS, R12, and Fusion.• LAD region’s SPOC for queries, complications and advise to get non-standard contract done. Show less

Handling Project Accounting work that Includes:• Drafting agreements for different types of Oracle partners.• Preparing Statement of Work (SOW) of the services provided by Oracle.• Maintaining consultant’s data to ensure proper payment made for each one.