Md Ashfaque Rahman Email & Phone Number

Montreal, QC, CA

Remote

• Analyze financial big data with Python, SQL, Advanced Excel, and visualization
• Automated weekly financial data reporting, enabling automated payment notifications and confirmation using Advanced Excel resulting in minimizing the error rate and operation hours by 50%
• Analyzed 24 months of data of competitor companies for ROI calculation using Python and SQL, reporting 3 times more accurate ROI projection for the employer
• Implemented an Efficiency Calculator from scratch for reducing server downtime resulting in improving uptime by 60% by optimizing for asset allocation and financial gains using Python and Excel
• Communicate analysis reports to the stakeholders at different knowledge levels through visualization tools

Montreal, Quebec, Canada

Customer Support Representative for Booking.com.

• Teaching Instructor of FinTech Coding Bootcamp by Colombia University School of Continuing Studies in collaboration with Trilogy.Duties Include:
• Assist lead instructor in running class sessions by lecturing, mentoring, and facilitating student learning
• Help with hands-on coding, and debugging of student assignments using Python, APIs, Financial Data Analysis, AWS, Machine Learning, and Blockchain
• Grading and evaluating class assignments and projects and providing constructive feedback
• Share real-world industry examples, allowing students to make meaningful connections
• Take a student-centric approach in every interaction to explain complex topics in various knowledge levels

Bangladesh

• Devise a sector by sector based lead generation program resulting in multiple revenue earning deals for the company
• Oversight of overall technical and sales operation, attending important deal meetings using consultative selling techniques and excellent presentation skills

Bangladesh

• Led 4-5 engineering teams towards efficient handling of critical customers
• Supervised design team to build, modify or rebuild system design and layouts ensuring that they meet customer requirements
• Prepared agendas, reports and technical documentations to maintain a seamless collaboration between various departments and customers
• Managed collaboration of various departments like Customer Management, Operations Management and Supply Chain Management ensuring smooth operation
• Closed deals for various important customers through excellent communication and closing techniques resulting in huge revenue generation for the company

Bangladesh

• Created product support plan and worked with 4-5 engineering teams for the successful installation, commissioning and maintenance of Diesel and Gas Generator
• Successfully operated challenging projects including PFI plant, Grid Synchronization, Load Sharing, Remote Signaling System of Generator, Ventilation and Air Intake system design etc.
• Troubleshoot and resolved hard to solve issues that require teamwork, advanced technical knowledge and attention to details
• Provided on call support for solving critical problems resulting in gaining customer satisfaction by saving huge operation cost
• Generated strong financial and feasible proposal leading to quick customer retention

Master Of Engineering - Meng, Computer And Information Systems Security/Information Assurance

Relevant Courses: Foundation of Cryptography, Operating System Security, Network Security & Architecture, Malware Defense, Application.

Encode Solidity Bootcamp, Blockchain

An intensive, 8-week coding bootcamp to learn Solidity and blockchain from scratch with hands-on coding.

Certification, Fintech

Hands-on extensive training on topics included but not limited to Python, financial modelling, API, AWS, Postman, Javascript, SQL, Data.

Bachelor Of Engineering - Be, Electrical And Electronics Engineering, First Class

- Undergrad thesis was based on proposing a new cooling system for Photovoltaic(PV) cell resulted in an improved performance - Courses.