Melissa Dauster, Ed.D. (She/Her) Email & Phone Number

Austin, Texas, Us

www.bcbaconnections.comHiring top talent for the healthcare industry. At BCBA Connections, it is not just about finding your next employee, it is about finding the right connection to build a relationship with someone who embodies your mission, your vision and the foundation of the company. Someone to make the greatest impact for the community you serve in the healthcare industry.

Alameda, Ca, Us

Company Culture Partner with senior team to define the CSD culture in terms that emphasize quality of work, continuous improvement, and high performance. Partner with managers to create an enjoyable and rewarding workplace for all employees, promote a positive environment, and ensure that norms and practices for working at CSD are consistent with our mission and goals. Build culture. Create a culture of creator centrism, urgency, feedback, candor, and accountability. Build CSD’s Core Behaviors into all recruiting, performance, recognition, compensation, and feedback systems at CSD, keeping our employees enthusiastic and passionate about their practical applications. Help scale and maintain our culture across multiple offices as CSD expands. Implement programs, policies and practices designed to enhance employee engagement, reduce turnover, empower diversity and inclusion, and ensure legal compliance. Talent Acquisition Cultivate Inclusion. Collaborate with the executive team and leaders across the company to build a uniquely diverse company where people feel a profound sense of belonging. Drive CSD’s vision and build a truly diverse, inclusive, and equitable workplace. Recruit world class talent. Build scalable systems to attract, assess, and recruit world-class talent. Develop strategies to improve employer brand. Measure and deliver on company diversity and inclusion goals. Implement training for interviewers and hiring managers to keep a high bar while fostering inclusive hiring practices. Develop leaders. Build systems to ensure passionate, motivated, and skilled managers throughout the company. Provide coaching and feedback to existing managers and setup new managers for success with training and onboarding programs. Scale professional development programs to help our employees build their skill sets, driving employee retention and satisfaction. Participate in the interview process for senior employees.

Created the position and worked with the leadership team to achieve successful implementation.▫ Built a diverse talent bench for Behavior Technicians and Board Certified Behavior Analysts (BCBAs)▫ Lead a team of 10 managers who interview, hire, and onboard employees to maintain staffing of 300-plus▫ Hire employees from entry level through positions on the administrative staff and leadership team▫ Develop sourcing alternatives that include LinkedIn and job boards. Run monthly analytics to provide feedback, motivate the team, and report to the leadership team▫ Develop policies and procedures for the Recruiting department

Led Juvo’s career planning and leadership development programs. Established the position, which strengthened Juvo’s infrastructure and elevated the company's standard of professional management.▫ Trained 20-plus new employees monthly▫ Met quarterly goals for launching innovative projects and creating company training modules▫ Developed policies and procedures related to the position to keep pace with rapid growth▫ Offered thought leadership around strategies to improve recruitment, hiring, onboarding, training, performance evaluation, job satisfaction, retention, and company culture▫ Examined process changes to align employee assignments and performance to company goals

Developed Juvo’s in-home services program including documentation and promotional materials. On-boarded and supervised more than 80 Behavior Technicians for admin purposes. Recruited 10-plus employees monthly.▫ Assigned BTs to clients. Represented Juvo in communications with families and referral sources. Assessed intake processes and responded to client requests regarding services. Conducted parent training▫ Managed administrative aspects of program including scheduling of BTs, overseeing client contracts, entering BT time and attendance data, and handling employee discipline and terminations▫ Conducted performance appraisals and counseled BTs regarding professional growth needs and opportunities▫ Provided input to Human Resources Director on revisions of the company employment application, Employee Handbook, Safety Module. Recorded and prepared reports on monthly admissions and staffing activities

Developed Juvo’s in-home services program including documentation and promotional materials. On-boarded and supervised more than 80 Behavior Technicians. Recruited 10-plus employees monthly.▫ Assigned BTs to clients. Represented Juvo in communications with families and referral sources. Assessed intake processes and responded to client requests regarding services. Conducted parent training▫ Managed administrative aspects of program including scheduling of BTs, overseeing client contracts, entering BT time and attendance data, and handling employee discipline and terminations▫ Conducted performance appraisals and counseled BTs regarding professional growth needs and opportunities▫ Provided input to Human Resources Director on revisions of the company employment application, Employee Handbook, Safety Module. Recorded and prepared reports on monthly admissions and staffing activities

San Pablo, Ca, Us

Participated on the management team and collaborated with outside service resource people and organization. Supported students’ needs to develop skills for academic, behavioral, and living success. Spectrum emphasizes principles of applied behavior analysis and other research-based approaches. Supervised 5 classrooms with more than 60 students. Developed educational goals, attended IEP meetings, wrote progress reports and annual summary reports. Conducted assessments and trained staff.

Us

Addressed difficult and challenging problems in a supportive and understanding manner. Created parent/staff training programs. Communicated with parents, teachers, therapists, supervisors on a regular basis to provide cohesive teamwork and the best support system for the client. Created data sheets, program materials, binder updates, and progress reports to keep each clients’ program up to data and current with their progress.

San Pablo, Ca, Us

Operated a 2:1 ratio classroom with up to 13 students. Developed and created teaching plans and materials to meet students’ IEP goals. Trained and supervised staff in implementing students’ programs. Initiated and followed through with behavior support plans. Maintained a safe and positive learning and working environment.

Doctor Of Education (Edd), Organizational Leadership

Master'S Degree, Somatic Psychology

Bachelor'S Degree, Psychology