Self-driven and compassionate healthcare professional with in-depth experience in medical facilities, patient care services, and delivering exceptional customer support. Knowledgeable of assisting clients, customers, and patients with their medical or technical needs, creating a smooth experience for individuals that need blood work to provide the quality care in a lab or hospital setting or assisting with any and all needs for the customer support wise. Currently seeking an opportunity to experience and communicate skills to provide quick and empathetic support to a wide range of customers or patients. Delivering the best customer service possible is a top priority along with a positive attitude.
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UnemployedN/A Jul 2023 - Present
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Donor Center Technician / Pcs TechnicianImmunotek Bio Centers, Llc Nov 2021 - Jul 2023● Responsible for assisting donors with every and any need they may face while getting to know them and their names, leading to a personal touch that eases their worries with plasma donation● Maintained meticulous attention to detail in accessing patient medical records while maintaining privacy and HIPAA● Screened patients to prepare them for donating which consists of taking a small blood sample, checking vitals, and ensuring their comfort throughout the process● Demonstrated knowledge of blood draw procedures, phlebotomy, and machine operation● Foundation of experience gained through training on how to process plasma in the lab -
TransporterParamount Transit Jun 2021 - Nov 2021● Safely and cautiously transferred patients from their beds on to company stretchers, as well as operated the lifts and locks with the transport vans for safety precaution● Empathized with the patients and attended to their needs while in care● Maintained patient privacy and confidentiality by strictly following HIPAA regulations in documentation● Prepared and disinfected equipment between patients, along with maintaining facility hygiene standards
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BaristaStarbucks Jun 2020 - Jan 2021● Delivered a quality customer service experience by greeting visitors, taking their orders, and crafting drinks● Performed routine housekeeping to keep the store presentable and well-stocked with merchandise to support purchasing ● Followed company policy and guidelines while providing friendly, efficient customer service to a diverse population● Prepared and served high-quality beverages and food items to Starbucks standards, ensuring customer satisfaction -
Assistant Librarian / Federal Work StudyCentral Carolina Technical College Feb 2019 - Feb 2020● Assisted students with checking out books and provided students with beneficial resources that were available to them● Showcased excellent interpersonal communication to answer any questions they had about supplies they needed as well as to resolve any concerns to sustain satisfaction ratings● Educated consumers on book inquiries, location of library, and types of genres to create a positive experience -
Sales RepresentativeVerizon Mar 2018 - Aug 2018● Utilized consultative sales skills to address customer’s interests and provide them with equipment that best fit their needs ● Assisted customers with technical issues by troubleshooting cellular device concerns and providing timely solutions● Maintained strong product and service knowledge to serve as a trusted associate which helped to achieve sales goals
Madison D. Education Details
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High SchoolDiploma
Frequently Asked Questions about Madison D.
What company does Madison D. work for?
Madison D. works for N/a
What is Madison D.'s role at the current company?
Madison D.'s current role is Unemployed.
What schools did Madison D. attend?
Madison D. attended Central Carolina Technical College, High School.
Who are Madison D.'s colleagues?
Madison D.'s colleagues are Aisha Lam, Leslie Thorne, Lorna C., Pamela Frye, Crystal Reyes, Petrus Kitching, Yacine N’guessan.
Not the Madison D. you were looking for?
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Madison Hanscom, Ph.D.
Director Of People Science & Consulting At Newmeasures, LlcDenver Metropolitan Area3propulo.com, colostate.edu, newmeasures.com -
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Madison D.
Knoxville, Tn -
Madison Tarleton, Ph.D.
Striving To Increase Religious And Cultural Competency In The Workplace | Coach, Triathlete, & Runner | Happily Chatting About Swimming, Medieval History, And SitcomsGreater Tampa Bay Area -
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