Senior Manager | In-Charge, Head Office Corporate Sales Department
Jahir Smart Tower, 205/1/A Begum Rokeya Sharani, Agargaon, Dhaka-1207
o Organized and managed the sales team to achieve the required sales targets.o Focus on all software sales managed the software sales team to achieve the required sales targetso Direct all operational aspects including Team operations, customer service, administration and saleso Locate areas of improvement and propose corrective actions that meet challenges and leverage growth opportunities.o Bring out the best of branch’s personnel by providing training, coaching, development and motivationo Address customer and employee satisfaction issues promptlyo Adhere to high ethical standards, and comply with all regulations/applicable lawso Stay abreast of competing markets and provide reports on market movement and penetrationo Identified resource requirements and assigned responsibilities to different sales staff through proper coordination.o Helped in resolving critical issues related to sales, and escalated important matters to upper management.o Calculated sales forecasts for newly launched products – Defined the financial budget and targets for new sales projects.o Develop and maintain a high level understanding of IT network, infrastructure, server & storage solutions, end user devices, security technologies and implementation knowledge in local competitive environment.o work to plan, develop and execute high growth marketing programs.o Followed up after sales and performs daily routine administrative procedures.o Developed impressive sales plan through effective sales methodology.o Maintained good relations with existing customers to promote new and upgraded products.o Communicated with clients and merchants to improve and develop business relationships cordially, in addition to maintaining constant follow-up on their feedback.