As part of the Product Management team I will be responsible for helping to shape the Horizon Cloud on Microsoft Azure product.

Part of the EUC Field Engineering team at VMware.Covering various EUC products, focusing on Horizon Cloud on Azure and surrounding technologies.

Supporting the Commercial territory in Ontario, Canada.

My responsibilities as a Sr. Systems Engineer at VMware include the following:- Working with customers to realize the value in VMware End User Computing Solutions- Assisting customers in proving that VMware can solve their business issues- Contributing customer feedback to internal product groups- Working with partners to deliver comprehensive VMware solutions

As a Staff Escalation Engineer I am responsible for working customer escalations, assisting teammates when they need technical guidance on a case and working with our field and product management teams to provide assistance on customer issues that may not require a formal case and to provide customer feedback and concerns back into the teams that can do something about it.I am on the Enterprise Desktop team and my expertise is with VMware View, VMware Horizon Application Manager and VMware Thinapp.

I have joined the Business Critical Support team at VMware Canada supporting some of our largest customers.

Supporting VMware customers quickly and efficiently by resolving their technical issues.

As a Network Technician at Point of Presence Technologies my duties included installation and maintenance of our supported networks, performing site surveys across Canada and supporting customers connecting to our networks.