• Developed and executed strategic and operational initiatives.• Directly managed partner relationships across 15 captive programs and strengthened partnerships across 12 additional programs.• Actively managed the relationship and deliverables with offshore and domestic captive managers to ensure compliance.• Developed and maintained Segregated Portfolio Cell (SPC) Participation Agreements to ensure accuracy and compliance. • Analyzed historical loss activity and Program… Show more • Developed and executed strategic and operational initiatives.• Directly managed partner relationships across 15 captive programs and strengthened partnerships across 12 additional programs.• Actively managed the relationship and deliverables with offshore and domestic captive managers to ensure compliance.• Developed and maintained Segregated Portfolio Cell (SPC) Participation Agreements to ensure accuracy and compliance. • Analyzed historical loss activity and Program performance to identify and implement formalized proactive and/or corrective underwriting, claim, and risk management strategies to ensure program profitability. • Conducted quarterly and annual partner meetings to review complex program reports, financial statements, gap collateral funding requirements, and reinsurance specifics.• Implemented and managed the annual renewal process of captive programs.• Presented program renewal conditions, terms, pricing, and collateral requirements directly to program partners in an accurate, timely and professional manner.• Lead new program business development and the implementation process. • Established data requirements for analytical review and managed action items with cross functional teams, regional and corporate department leads, supervisors, managers, executives, partners, and consultants/agents. • Prepared all necessary program proposals and related materials, coordinated and lead point of sale presentations.• Planned and coordinated annual offshore captive event/meetings, including drafting and reconciling event budgets, organized speakers and presenters, and established event and individual program meeting agendas and deliverables.• Assisted in the development and execution of the strategic plan and operational initiatives such as new program development, managing specific projects and objectives, coordinating activities and deliverables with other units/regions.• Mentored and trained team members. Show less

• Drove program profitability through proactive account management strategies. • Coordinated and lead quarterly internal team meetings and external program meetings. • Communicated financial, operational and claims results, facilitate updates from all departments, and addressed any open issues or deliverables.• Reviewed monthly reports and made recommendations for changes and/or new reports to ensure that internal and external customer needs as well as strategic initiatives were… Show more • Drove program profitability through proactive account management strategies. • Coordinated and lead quarterly internal team meetings and external program meetings. • Communicated financial, operational and claims results, facilitate updates from all departments, and addressed any open issues or deliverables.• Reviewed monthly reports and made recommendations for changes and/or new reports to ensure that internal and external customer needs as well as strategic initiatives were met.• Initiated profitable growth through the development of new programs including identifying opportunities, managing the prospecting process, proposing and securing profitable fee-for-service business. Established data requirements for analytical reviews and communicated process action steps. • Served as a dedicated resource to the regional teams and provided training, structure and guidance. • Initiated and managed the annual program renewal process including the coordination of information from all departments, calculated reinsurance pricing, evaluated collateral and drafted proposals and reinsurance letters. • Presented program collateral requirements, renewal terms and conditions to program partners, regional teams, clients and agents. • Prepared proposals and related business development materials and participated in point of sales presentations.• Lead new program and program renewal implementation process, communicating details to all departments, regional teams and department leads. • Assisted in the execution of the approved strategic plan for the Inova unit.• Prepared and conducted captive training sessions with internal regional team members and external partners and prospects.• Coordinated annual offshore meetings including drafting a budget, organizing individual program meetings, secured and organized speakers and presenters, managed event accommodations activities and dinners. Show less

• Managed the Company’s agency distribution network throughout Mid-Atlantic region.• Coordinated annual agency planning, monitored results for and developed plan for corrective action when necessary. • Prospected, qualified and recruited new agency partners to successful build profitable agency plant within the assigned territory. • Served as an expert on the Company’s product lines and increased agency partner submission activity for all operation entities and TPA offerings.… Show more • Managed the Company’s agency distribution network throughout Mid-Atlantic region.• Coordinated annual agency planning, monitored results for and developed plan for corrective action when necessary. • Prospected, qualified and recruited new agency partners to successful build profitable agency plant within the assigned territory. • Served as an expert on the Company’s product lines and increased agency partner submission activity for all operation entities and TPA offerings. • Assisted with technical management of the agency agreements, agency profit incentive plan and commission plans. Show less

Developed and implemented strategic market planning, market identification, market positioning, and new business development strategies to drive profitable growth. Conducted diagnostic risk audits focused on identifying, evaluating, and measuring business risk issues and exposures for savvy growth oriented middle-market businesses. Designed, implemented, and monitored programs to protect an organization’s bottom line through strategic elimination, reduction, and/or transference of risk.… Show more Developed and implemented strategic market planning, market identification, market positioning, and new business development strategies to drive profitable growth. Conducted diagnostic risk audits focused on identifying, evaluating, and measuring business risk issues and exposures for savvy growth oriented middle-market businesses. Designed, implemented, and monitored programs to protect an organization’s bottom line through strategic elimination, reduction, and/or transference of risk. Worked directly with executive management teams to formalize and implement proactive workers’ compensation, safety, loss prevention programs focused on heightening awareness, improving the corporate culture of safety, and reducing claim frequency and severity. Partnered with human resource professionals to enhance the value of their organization’s human capital, assess effectiveness of human resource management activities, reduce exposure to employment practices liabilities, and develop sustainable employee benefit plans and strategies. Show less

• Opened a new territory for the company and managed relationships with agencies in Western Pennsylvania, West Virginia, Ohio, Michigan, and Indiana. • Recruited, developed, and trained Agency Partners in sales of the full line of products. • Served on the company’s product development committee and created the compensation program for regional sales managers. • Successfully overcame market, financial, technological, distribution, and competitive challenges to achieve new business… Show more • Opened a new territory for the company and managed relationships with agencies in Western Pennsylvania, West Virginia, Ohio, Michigan, and Indiana. • Recruited, developed, and trained Agency Partners in sales of the full line of products. • Served on the company’s product development committee and created the compensation program for regional sales managers. • Successfully overcame market, financial, technological, distribution, and competitive challenges to achieve new business, recruitment, and account retention goals. • Developed and implemented strategic marketing plans, competitor analysis, identified promising markets, and positioned the company in the new market. • Established, and managed 107 mutually beneficial Agency Partner relationships throughout the territory by creating exclusive franchise-based agency appointments.• Delivered strong and sustainable gains within 24 months.• Achieved annual premium growth of 650% • Improved account retention to 87% compared to 17% historical retention. Show less

• Opened 4 new expansion markets by successfully establishing high-volume, high-profit agency partnerships with excellent levels of retention and loyalty. • Created a presence for the company and a newly acquired HMO, established the brand, recruited agencies, and made direct sales to employers with between 50 and 250 employees.• Developed and conducted a sales and marketing training series that focused on Achieving Goals, Time Management, Communicating Effectively, Identifying… Show more • Opened 4 new expansion markets by successfully establishing high-volume, high-profit agency partnerships with excellent levels of retention and loyalty. • Created a presence for the company and a newly acquired HMO, established the brand, recruited agencies, and made direct sales to employers with between 50 and 250 employees.• Developed and conducted a sales and marketing training series that focused on Achieving Goals, Time Management, Communicating Effectively, Identifying Opportunities, Assessing Opportunities, Analyzing Behavioral Styles, Presenting Solutions, Overcoming Obstacles, Securing Commitment, and Measuring Results. Show less

• Resurrected a neglected and declining territory consisting of Western Pennsylvania and Northeast Ohio.• Developed and executed sales and marketing strategies to revitalize and build revenues.• Successfully recruited and trained agencies for wholesale distribution. • Conducted internal sales and marketing training sessions focused on product positioning and competitor compensation.• Revitalized the territory and achieved production increases of 165% in year one and 135% in year… Show more • Resurrected a neglected and declining territory consisting of Western Pennsylvania and Northeast Ohio.• Developed and executed sales and marketing strategies to revitalize and build revenues.• Successfully recruited and trained agencies for wholesale distribution. • Conducted internal sales and marketing training sessions focused on product positioning and competitor compensation.• Revitalized the territory and achieved production increases of 165% in year one and 135% in year two. Achieved bonuses in both years based on a favorable loss ratios. Show less

Following UPMC Health Plan’s acquisition of Best Health Care, was recruited into the company’s newly formed employee benefits program, an entirely new business for the company. Directly marketed the company’s plans to employers by calling directly on benefits and human resources managers. Successfully recruited and trained agencies for wholesale distribution. Exceeded annual production targets by 156% and earned Top Producer Awards in each year.